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Business Communication Today

ISBN: 9780137830022 | 0137830025
Edition: 5th
Format: Hardcover
Publisher: Prentice Hall Professional Technical Reference
Pub. Date: 1/1/1998

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SummaryTable of Contents
For Business Communications Courses. This fifth edition of Business Communication Today captures the dynamics of business communication like no other textbook. Covering all the basic principles in a traditional sequence, this text combines a lively, conversational writing style, eye-opening graphics, and strengthened real-world applications to capture the interest of students and teachers alike. This book serves the students who use it by giving them the communication skills they need to succeed in business today.
Prefacexix
PART 1 FOUNDATIONS OF BUSINESS COMMUNICATION1(110)
Chapter 1: Communicating Successfully in an Organization
2(26)
Chapter... MORE
28(26)
Chapter 3: Communicating Interculturally
54(30)
Chapter 4: Communicating Through Technology
84(27)
PART 2 THE WRITING PROCESS111(102)
Chapter 5: Planning Business Messages
112(26)
Chapter 6: Composing Business Messages
138(36)
Chapter 7: Revising Business Messages
174(39)
PART 3 LETTERS, MEMOS, AND OTHER BRIEF MESSAGES213(164)
Chapter 8: Writing Direct Requests
214(34)
Chapter 9: Writing Routine, Good-News, and Goodwill Messages
248(40)
Chapter 10: Writing Bad-News Messages
288(40)
Chapter 11: Writing Persuasive Messages
328(49)
PART 4 EMPLOYMENT MESSAGES377(68)
Chapter 12: Writing Resumes and Application Letters
378(36)
Chapter 13: Interviewing for Employment and Following Up
414(31)
PART 5 REPORTS AND PROPOSALS445(180)
Chapter 14: Using Reports and Proposals as Business Tools
446(28)
Chapter 15: Planning and Researching Reports and Proposals
474(30)
Chapter 16: Developing Visual Aids
504(28)
Chapter 17: Writing Reports and Proposals
532(42)
Chapter 18: Completing Formal Reports and Proposals
574(51)
PART 6 ORAL COMMUNICATION625(56)
Chapter 19: Listening, Interviewing, and Conducting Meetings
626(26)
Chapter 20: Giving Speeches and Oral Presentations
652(29)
PART 7 SPECIAL TOPICS IN BUSINESS COMMUNICATION681
Component Chapter A: Format and Layout of Business Documents
682(32)
Component Chapter B: Documentation of Report Sources
714
Appendix I: Fundamentals of Grammar and UsageA-1(27)
Appendix II: Correction SymbolsA-28
ReferencesR-1
AcknowledgmentsAC-1
Organization/Company/Brand IndexI-1
Subject IndexI-3

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