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Business Communication : Polishing Your Professional Presence

by: Shwom, Barbara G.; Snyder, Lisa Gueldenzoph

ISBN: 9780136078074 | 0136078079

Edition: 1st
Format: Paperback
Publisher: Prentice Hall
Pub. Date: 1/4/2011

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Summary Table of Contents

Polishing your professional presence. #xA0; Career success depends on the ability to be professional, adaptable, and strategic about communication choices. By providing concise, student-centered information on how to develop a strong foundation in business communication, Business Communication: Polishing Your Professional Presencehelps you enhance your professional and personal success. #xA0; Available withmybcommlab! Practice Makes Polished#x13;mybcommlab is the online study tool that helps you polish communication skills so that your ready to... MORE

Part 1: Understanding the Foundations of Business Communication

Chapter 1. Becoming a Successful Business Communicator

Chapter 2. Working with Others: Interpersonal, Intercultural, and Team Communication

Chapter 3. Managing the Communication Process

Part 2: Delivering Effective Messages

Chapter 4. Communicating Routine Messages and Building Goodwill

... MORE

Chapter 6. Communicating Negative Messages

Part 3: Proposing and Reporting

Chapter 7. Finding and Evaluating Business Information

Chapter 8. Preparing Persuasive Proposals

Chapter 9. Reporting Business Information