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Communication Mosaics : An Introduction to the Field of Communication

by: Wood,Julia T.

Communication Mosaics : An Introduction to the Field of Communication

by: Wood,Julia T.

ISBN 13:
9780534646868
ISBN 10:
0534646867
Edition: 4th
Format: Paperback
Copyright: 02/03/2005
Publisher: Wadsworth Publishing
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Summary

Part I: COMMUNICATION FOUNDATIONS AND CAREERS. Introduction to Communication Mosaics. 1. A First Look at Communication. 2. The Field of Communication in Historical and Contemporary Perspective. Part II: COMMUNICATION PROCESSES AND SKILLS. 3. Perceiving and Understanding. 4. Engaging in Verbal Communication. 5. Engaging in Nonverbal Communication. 6. Listening and Responding to Others. 7. Creating Communication Climates. 8. Adapting Communication to Cultures and Social Communities. Part III: CONTEXTS OF COMMUNICATION. 9. Communication and Self Concept. 10. Communication in Personal Relationships. 11. Communication in Groups and Teams. 12. Communication in Organizations. 13. Public Communication. 14. Mass Communication. 15. Communication Technologies. Closing. Appendix: Communication in Interviews. Glossary.

Preface

xxi

Part I: Communication Careers and Foundations

A First Look at Communication

(20)

Introduction to the Author

(1)

Introduction to Communication Mosaics

(1)

The Values of Studying Communication

(6)

Personal Life

(1)

FYI Ghadya Ka Bacha

(1)

Personal Relationships

(1)

FYI Communication and Marriage

(1)

Professional Life

(2)

Civic Life

(1)

FYI U.S. Demographics in the Twenty-First Century

(1)

Defining Communication

(1)

Features of Communication

(5)

SYS Noticing Levels of Meaning in Communication

(1)

Models of Communication

(1)

Linear Models

(1)

Interactive Models

(1)

Transactional Models

(2)

Careers in Communication

(2)

Research

(1)

Education

(1)

Mass Communication: Journalism, Broadcasting, Public Relations, and Advertising

(1)

Training and Consulting

(1)

Human Relations and Management

(1)

FYI Careers in Communication

(1)

Summary

(1)

Communication Mosaics Online

(2)

Key Concepts

(1)

For Further Reflection and Discussion

(1)

Recommended Resources

(1)

Experience Communication Case Study: The New Employee

(2)

The Field of Communication in Historical and Contemporary Perspective

(22)

The History of the Communication Field

(5)

Classical Roots: Rhetoric and Democratic Life

(1)

Liberal Education

(1)

FYI Wisdom from Ancient Teachers

(1)

Broadening the Field

(1)

Communication, Power, and Empowerment

(2)

Conducting Research in Communication

(2)

Quantitative Research

(1)

Qualitative Research

(1)

Critical Research

(1)

The Breadth of the Communication Field

(8)

Intrapersonal Communication

(1)

SYS Analyze Your Self-Talk

(1)

Interpersonal Communication

(1)

Performance Studies

(1)

Group and Team Communication

(1)

Public Communication

(1)

Organizational Communication

(1)

Mass Communication

(1)

Technologies of Communication

(1)

SYS Your Mediated World

(1)

Intercultural Communication

(1)

FYI Learning about Intercultural Communication

(1)

Ethics and Communication

(1)

Blurring the Lines

(1)

Unifying Themes and Processes in the Communication Field

(2)

Unifying Themes

(2)

Summary

(1)

Communication Mosaics Online

(4)

Key Concepts

(1)

For Further Reflection and Discussion

(1)

Recommended Resources

(1)

Experience Communication Case Study: Communication Ethics

(3)

Part II: Communication Processes and Skills

Perceiving and Understanding

(22)

The Perception Process

(7)

Selection

(1)

Organization

(3)

The Census Bureau's Dilemma

(1)

Sizing Up Others

(1)

Interpretation

(2)

FYI It's Never Our Fault!

(1)

Influence on Perception

(6)

Physiological Factors

(1)

Expectations

(2)

SYS Visualizing Positive Communication

(1)

Cognitive Abilities

(3)

Social Roles

(1)

Membership in Cultures and Social Communities

(1)

Guidelines for Improving Skill in Perceiving

(5)

SYS Noticing Individualism

(1)

Avoid Mind Reading

(1)

Check Perceptions with Others

(1)

Perception Checking

(1)

Distinguish Facts from Inferences and Judgments

(1)

SYS Distinguishing Facts from Inferences and Judgments

(1)

Monitor the Self-Serving Bias

(1)

Using Tentative Language

(1)

Attribution Patterns and Relationship Satisfaction

(1)

Summary

(1)

Communication Mosaics Online

(3)

Key Concepts

(1)

For Further Reflection and Discussion

(1)

Recommended Resources

(1)

Experience Communication Case Study: College Success

(2)

Engaging in Verbal Communication

(24)

Language and Meaning

(9)

Language Creates Reality

(1)

Features of Language

(4)

The Languages of Race and Ethnicity

(1)

Communicating Clearly

(1)

Principles of Communication

(1)

Communication Rules

(3)

Symbolic Abilities

(8)

Language Defines Phenomena

(1)

Punctuating Interaction

(1)

Language Evaluates Phenomena

(1)

Language Organizes Experiences

(1)

Language Allows Hypothetical Thought

(1)

Language Allows Self-Reflection

(1)

Language Defines Relationships and Interaction

(2)

Guidelines for Effective Verbal Communication

(3)

Engage in Person-Centered Communication

(1)

Be Conscious of Levels of Abstraction

(1)

Qualify Language

(1)

Own Your Feelings and Thoughts

(2)

Summary

(1)

Communication Mosaics Online

(3)

Key Concepts

(1)

For Further Reflection and Discussion

(1)

Recommended Resources

(1)

Experience Communication Case Study: The Roommates

(2)

Engaging in Nonverbal Communication

(22)

Principles of Nonverbal Communication

(4)

Nonverbal Communication Is Ambiguous

(1)

Nonverbal Behaviors Interact with Verbal Communication

(1)

Nonverbal Communication Regulates Interaction

(1)

Nonverbal Communication Establishes Relationship-Level Meanings

(2)

SYS Noticing Spatial Clues to Power Relations

(1)

Nonverbal Communication Reflects Cultural Values

(1)

Types of Nonverbal Behaviors

(10)

Kinesics

(1)

Haptics

(1)

Physical Appearance

(1)

Artifacts

(1)

FYI Cultural Rules for Gift Giving

100

(1)

Proxemics and Personal Space

101

(1)

SYS Increasing Awareness of Environmental Influences

102

(1)

Environmental Factors

102

(1)

FYI Feng Shui

103

(1)

Chronemics

103

(1)

Paralanguage

104

(1)

Silence

105

(1)

Guidelines for Effective Nonverbal Communication

106

(2)

Monitor Your Nonverbal Communication

106

(1)

Interpret Others' Nonverbal Communication Tentatively

106

(2)

Summary

108

(1)

Communication Mosaics Online

108

(4)

Key Concepts

108

(1)

For Further Reflection and Discussion

108

(1)

Recommended Resources

109

(1)

Experience Communication Case Study: Teamwork

109

(3)

Listening and Responding to Others

112

(22)

FYI Who Listens?

114

(1)

The Listening Process

114

(5)

Being Mindful

114

(1)

Developing Mindfulness

115

(1)

Physically Receiving Communication

115

(1)

Selecting and Organizing Communication

116

(1)

Interpreting Communication

117

(1)

Responding

117

(1)

Remembering

118

(1)

The Power of Responsive Listening

118

(1)

Obstacles to Effective Listening

119

(5)

Situational Obstacles

119

(1)

Internal Obstacles

120

(2)

Forms of Ineffective Listening

122

(2)

Guidelines for Effective Listening

124

(6)

Develop Skills for Informational and Critical Listening

124

(2)

Improving Recall

126

(1)

Develop Skills for Relationship Listening

127

(2)

Practicing Paraphrasing

129

(1)

Develop Skills for Other Listening Goals

130

(1)

Summary

130

(1)

Communication Mosaics Online

131

(3)

Key Concepts

131

(1)

For Further Reflection and Discussion

131

(1)

Recommended Resources

132

(1)

Experience Communication Case Study: Family Hour

132

(2)

Creating Communication Climates

134

(22)

Levels of Confirmation and Disconfirmation

135

(3)

Recognition

136

(1)

Acknowledgment

136

(1)

Endorsement

137

(1)

Confirmation and Disconfirmation in Online Communication

137

(1)

Defensive and Supportive Climates

138

(4)

Evaluation versus Description

138

(1)

Certainty versus Provisionalism

139

(1)

Using Descriptive Language

139

(1)

Strategy versus Spontaneity

140

(1)

Control versus Problem Orientation

140

(1)

Neutrality versus Empathy

141

(1)

Superiority versus Equality

142

(1)

SYS Assessing Communication Climates

142

(1)

Conflict and Communication

142

(5)

FYI Crisis and Opportunity

143

(1)

Conflict Can Be Overt or Covert

143

(1)

Conflict Can Be Managed Well or Poorly

143

(4)

Guidelines for Creating and Sustaining Healthy Communication Climates

147

(5)

Communicate in Ways That Confirm Others

147

(1)

Communicate in Ways That Confirm Yourself

148

(1)

Respect Diversity among People

149

(1)

FYI Guidelines for Communicating with People with Disabilities

150

(1)

Time Conflict Effectively

151

(1)

Show Grace When Appropriate

151

(1)

Summary

152

(1)

Communication Mosaics Online

153

(3)

Key Concepts

153

(1)

For Further Reflection and Discussion

153

(1)

Recommended Resources

154

(1)

Experience Communication Case Study: Cloudy Climate

154

(2)

Adapting Communication to Cultures and Social Communities

156

(48)

Communication Occurs in Cultural Systems

157

(2)

All Parts of a System Are Interrelated

157

(1)

Systems Are Organized Wholes

158

(1)

Systems Are More Than the Sums of Their Parts

158

(1)

Systems Strive for but Cannot Sustain Equilibrium

159

(1)

Relationships between Culture and Communication

159

(10)

We Learn Culture in the Process of Communicating

160

(1)

FYI Code Talkers

161

(1)

Language Is a Primary Indicator of Culture

161

(1)

FYI Learning Togetherness

162

(1)

Communicating Culture

163

(1)

Multiple Social Communities May Coexist in a Single Culture

163

(3)

Your Gendered Standpoint

166

(2)

FYI Proverbs Express Cultural Values

168

(1)

Communication Expresses and Sustains Cultures

168

(1)

Communication Is a Source of Cultural Change

168

(1)

Guidelines for Adapting Communication to Diverse Cultures and Social Communities

169

(6)

Engage in Person-Centered Communication

170

(1)

Respect What Others Present as Their Feelings and Ideas

170

(2)

Resist Ethnocentric Bias

172

(1)

Recognize That Adapting to Cultural Diversity Is a Process

172

(3)

Summary

175

(1)

Communication Mosaics Online

176

(4)

Key Concepts

176

(1)

For Further Reflection and Discussion

176

(1)

Recommended Resources

177

(1)

Experience Communication Case Study: The Job Interview

177

(3)

Part III: Contexts of Communication

Communication and Self-Concept

180

(15)

Communication and Personal Identity

181

(1)

The Self Arises in Communication with Others

181

(1)

FYI A Positive Prophecy

182

(2)

SYS Identifying Social Values in Media

184

(1)

Communication with Family Members

184

(2)

SYS Reflecting on Your Identity Scripts

186

(2)

Communication with Peers

188

(3)

Communication with Society

191

(4)

Challenges in Communicating with Ourselves

195

(5)

Reflect Critically on Social Perspectives

195

(1)

Seek Personal Growth as a Communicator

196

(2)

Create a Supportive Climate for Change

198

(1)

Uppers, Downers, and Vultures

199

(1)

Summary

200

(1)

Communication Mosaics Online

201

(3)

Key Concepts

201

(1)

For Further Reflection and Discussion

201

(1)

Recommended Resources

201

(1)

Experience Communication Case Study: Parental Teachings

202

(2)

Communication in Personal Relationships

204

(24)

Understanding Personal Relationships

205

(15)

Features of Personal Relationships

205

(3)

SYS Rules of Friendship

208

(2)

The Evolutionary Course of Personal Relationships

210

(2)

FYI Friends of the Heart and Friends of the Road

212

(2)

FYI Love Online

214

(1)

FYI Styles of Loving

215

(2)

FYI Stages in the Escalation of Interracial Relationships

217

(2)

SYS Your Romance

219

(1)

Challenges in Personal Relationships

220

(5)

Dealing with Distance

220

(1)

FYI Coping with Geographic Separation

221

(1)

Managing Dual-Career Relationships

221

(2)

Avoiding Intimate Partner Violence

223

(1)

Negotiating Safer Sex

224

(1)

Summary

225

(1)

Communication Mosaics Online

225

(3)

Key Concepts

225

(1)

For Further Reflection and Discussion

226

(1)

Recommended Resources

226

(1)

Experience Communication Case Study: Abuse

226

(2)

Communication in Groups and Teams

228

(24)

Understanding Communication in Groups and Teams

230

(5)

Defining Groups and Teams

231

(1)

The Rise of Groups and Teams

232

(3)

Potential Limitations and Strengths of Groups

235

(2)

Potential Limitations of Groups

235

(1)

Potential Strengths of Groups

236

(1)

Aspects of Small Groups

237

(5)

Cohesion

238

(1)

Group Size

238

(1)

Power Structure

239

(1)

Interaction Patterns

240

(1)

FYI Five Bases of Power

240

(1)

Group Norms

241

(1)

Challenges of Communicating in Groups and Teams

242

(5)

Participating Constructively

242

(2)

SYS Noticing Communication in Groups

244

(1)

Providing Leadership

244

(2)

Managing Conflict Constructively

246

(1)

Summary

247

(1)

Communication Mosaics Online

248

(4)

Key Concepts

248

(1)

For Further Reflection and Discussion

248

(1)

Recommended Resources

249

(1)

Experience Communication Case Study: Group Communication

249

(3)

Communication in Organizations

252

(20)

Key Features of Organizational Communication

253

(2)

Structure

254

(1)

Communication Networks

254

(1)

Links to External Environments

255

(1)

Organizational Culture

255

(9)

Vocabulary

256

(1)

Stories

257

(2)

SYS Noticing Stories and the Work They Do

259

(1)

Rites and Rituals

259

(2)

Structures

261

(1)

SYS Noticing Rituals in Your Organization

261

(2)

Organizations and Ethics---Or Lack Thereof

263

(1)

Challenges for Communicating in Organizations

264

(4)

Adapting to Diverse Needs, Situations, and People

264

(1)

FYI Tomorrow's Organizations

265

(1)

Moving In and Out of Teams

266

(1)

FYI Employee Mistreatment in Culturally Diverse Organizations

266

(1)

Managing Personal Relationships on the Job

267

(1)

Summary

268

(1)

Communication Mosaics Online

269

(3)

Key Concepts

269

(1)

For Further Reflection and Discussion

269

(1)

Recommended Resources

270

(1)

Experience Communication Case Study: Ed Misses the Banquet

270

(2)

Public Communication

272

(26)

FYI The First Amendment

273

(1)

Public Speaking as Enlarged Conversation

273

(4)

Purposes of Public Speeches

274

(1)

Noticing Conversational Speaking Style

275

(1)

Distinctive Features of Public Communication

276

(1)

FYI Moved to Speak

277

(1)

Planning and Presenting Public Speeches

277

(9)

Earning Credibility

278

(1)

Planning Public Speeches

278

(1)

Researching and Supporting Public Speeches

279

(1)

Organizing Speeches

280

(4)

Developing Effective Delivery

284

(1)

SYS Noticing Oral Style

285

(1)

Challenges in Public Speaking

286

(4)

Understanding and Controlling Speaking Anxiety

287

(2)

Adapting to Audiences

289

(1)

Listening Critically

290

(1)

Summary

290

(2)

FYI Common Fallacies in Reasoning

291

(1)

Communication Mosaics Online

292

(6)

Key Concepts

292

(1)

For Further Reflection and Discussion

292

(1)

Recommended Resources

293

(1)

Experience Communication Case Study: Graduated Licensing

293

(5)

Mass Communication

298

(22)

The Evolution of Mass Communication

299

(4)

FYI The Medium Is the Message/Massage

300

(1)

The Tribal Epoch

300

(1)

The Literate Epoch

301

(1)

The Print Epoch

301

(1)

The Electronic Epoch

302

(1)

Theories of Mass Communication

303

(10)

The Hypodermic Needle Model

303

(1)

Uses and Gratification

303

(1)

Agenda Setting

304

(2)

Cultivation Theory

306

(1)

FYI Media-Created Body Images

307

(1)

SYS Testing the Mean World Syndrome

308

(1)

Cultural Studies Theories of Mass Communication

309

(2)

FYI Constructing the News

311

(1)

SYS Detecting Dominant Values in Media

312

(1)

FYI Race on Television and in Real Life

312

(1)

Challenges for Interacting with Mass Communication

313

(3)

Developing Media Literacy

313

(2)

FYI Puffery: The Best of Its Kind!

315

(1)

Respond Actively

315

(1)

Summary

316

(1)

Responding Actively

316

(1)

Communication Mosaics Online

317

(3)

Key Concepts

317

(1)

For Further Reflection and Discussion

318

(1)

Recommended Resources

318

(1)

Experience Communication Case Study: The Power Zapper

318

(2)

Communication Technologies

320

(42)

A History of Communication Technologies

321

(6)

Written Communication

322

(1)

Telephone Communication

322

(2)

Computer-Mediated Communication

324

(1)

SYS Cell-Etiquette

324

(1)

Electronic Conferencing

325

(1)

SYS Netiquette (E-Mail Etiquette)

326

(1)

Interconnected Communication Technologies

327

(1)

Controversies about Communication Technologies

327

(10)

FYI The PC-Plus Era

328

(1)

The Impact on Our Thinking

328

(4)

Changing What Community Means

332

(1)

The Impact of Online Identities

333

(1)

FYI Cyberhate

333

(2)

Influencing Productivity

335

(2)

Challenges of Living with Communication Technologies

337

(5)

Managing Information Flow and Overload

337

(1)

Ensuring Democratic Access

338

(1)

FYI The Digital Divide

339

(1)

Regulating Cyberspace

340

(2)

Summary

342

(1)

Communication Mosaics Online

342

(5)

Key Concepts

342

(1)

For Further Reflection and Discussion

343

(1)

Recommended Resources

343

(1)

Experience Communication Case Study: Online Dating

343

(4)

Epilogue

347

(1)

Appendix: Communication in Interviews

348

(1)

Understanding Communication in Interviews

348

(9)

Purposes of Interviews

349

(3)

The Basic Structure of Interviews

352

(1)

Styles of Interviewing

353

(2)

Forms of Questions in Interviews

355

(1)

SYS Responding to Hypothetical Questions

356

(1)

Challenges of Communicating in Interviews

357

(3)

Prepare to Interview Effectively

357

(2)

FYI Cultural Diversity in Interviews

359

(1)

Managing Illegal Questions in Interviews

359

(1)

FYI Delivery Matters in Interviews

360

(1)

Summary

360

(2)

Key Concepts

361

(1)

For Further Reflection and Discussion

361

(1)

Glossary

362

(8)

References

370

(24)

Credits

394

(1)

Index

395

Amazon no longer offers textbook rentals. We do!

Communication Mosaics : An Introduction to the Field of Communication

Communication Mosaics : An Introduction to the Field of Communication

9780534646868

0534646867

Summary

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

Communication Mosaics : An Introduction to the Field of Communication

Communication Mosaics : An Introduction to the Field of Communication

9780534646868

0534646867

Summary

Table of Contents

Supplemental Materials

Write a Review

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