Part One: FOUNDATIONS OF COMMUNICATION. Introduction. 1. The World of Communication. 2. Perception and Communication. 3. Communication and Personal Identity. 4. Communication and Cultures. 5. The Verbal Dimensions of Communication. 6. The Nonverbal Dimensions of Communication. 7. Listening. Part Two: INTERPERSONAL, GROUP, AND MASS COMMUNICATION. 8. Foundations of Interpersonal Communication. 9. Communication in Personal Relationships. 10. Foundations of Group and Team Communication. 11. Effective Communication in Task Groups and Teams. 12. Mass Communication and Media Literacy. Part Three: PUBLIC COMMUNICATION. 13. Planning Public Speaking. 14. Researching and Developing Support for Public Speeches. 15. Organizing and Presenting Public Speeches. 16. Informative Speaking. 17. Persuasive Speaking. Closing: Pulling Ideas Together. Appendix A: Annotated Sample Speeches. Appendix B: Interviewing. Glossary. References. Index.