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Essential Interviewing : A Programmed Approach to Effective Communication (With Infotrac)

ISBN: 9780534558482 | 0534558488
Edition: 6th
Format: Paperback
Publisher: Brooks Cole
Pub. Date: 7/10/2003

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1. Programming a Foundation for Learning. 2. Attending Behavior. 3. Effective Questioning. 4. Reflecting Content. 5. Reflecting Feeling. 6. Developing an Individual Style. 7. Communicating Feeling and Immediacy. 8. Confronting. 9. Self-Disclosing. 10. Information Giving. 11. Interpreting. 12. Structuring for Information and Action. 13. Enlisting Cooperation. 14. Putting it All Together. Additional Resources. Index.

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