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Supervision in the Hospitality Industry: Leading Human Resources, 6th Edition

ISBN: 9780470077832 | 0470077832
Edition: 6th
Format: Hardcover
Publisher: Wiley
Pub. Date: 1/1/2009

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Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is unique in its focus directly on leading human resources. In a recent paradigm shift, industry leaders and human resources practitioners recognize the movement away from "management," and to the important role of leading human resources at all levels of the organization, as they strive for perfection in guest services.

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