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Technical Communication Today
ISBN: 9780321457585 | 0321457587
Edition: 2ndFormat: Paperback
Publisher: Longman
Pub. Date: 1/1/2007
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Technical Communication Todayremains the only text to fully centralize the computer in the technical workplace, presenting how it is used throughout todays communication process. The text is based on a solid core of rhetorical principles. Clear instruction not only describes technical documents, but it guides the user through the activity of producing them. Technical Communication Today foregrounds computers as a thinking toolhelping communicators to draft and design documents, prepare material for print and Web publication, and make oral prese... MORE
| Preface | |
| Elements of Technical Communcation | |
| Communicating in the Workplace | |
| How Important is Technical Communication | |
| What is Technical Communication | |
| Technical Communication: Actions, Words, Image? | |
| Your Career and Technical Communication | |
| Help: E-Literacy and Overcoming Cyberphobia | |
| Chapter Review | |
| Exercis... MORE | |
| The Technical Writing Process | |
| Technical Writing Today | |
| Stage 1: Planning and Researching | |
| Stage 2: Organizing and Drafting | |
| Help: Using Your Computer to Overcome Writers Block | |
| Stage 3: Improving the Style | |
| Stage 4: Designing | |
| Stage 5: Revising and Editing | |
| Developing Your Own Writing Process | |
| Chapter Review | |
| Exercises and Projects | |
| Case Study: The Procrastinator | |
| Readers and Context of Use | |
| Profiling Your Readers | |
| Help: Profiling Readers with Search Engines | |
| Profiling Contexts of Use | |
| Using Profiles to Your Own Advantage | |
| International and Cross-Cultural Communication | |
| Chapter Review | |
| Exercises and Projects | |
| Case Study: Installing a Medical Waste Incinerator | |
| Working in Teams | |
| The Stages of Teaming | |
| Forming: Strategic Planning | |
| Storming: Managing a Conflict | |
| Help: Virtual Teaming | |
| Norming: Determining Team Roles | |
| Performing: Improving Quality | |
| The Keys to Teaming | |
| Chapter Review | |
| Exercises and Projects | |
| Case Study: Not a Sunny Day | |
| Ethics in the Technical Workplace | |
| What Are Ethics? | |
| Where Do Ethics Come From? | |
| Help: Copyright Law in Technical Communication | |
| Resolving Ethical Dilemmas | |
| Ethics in the Technical Workplace | |
| Chapter Review | |
| Exercises and Projects | |
| Case Study: The Chemical Spill | |
| Communicating in the Technical Workplace | |
| Persuasion and Planning | |
| How to Persuade People | |
| Persuading with Reason | |
| Persuading with Values | |
| Using Project Planning to be Persuasive | |
| Persuasion and Planning in High-Context Cultures | |
| Chapter Review | |
| Exercises and Projects | |
| Case Study: Solar Car | |
| Researching and Managing Information | |
| Beginning Your Research | |
| Defining Your Research Subject | |
| Formulating a Research Question or Hypothesis | |
| Developing a Research Methodology | |
| Triangulating Materials | |
| Managing Information and Taking Notes | |
| Help: Avoiding Junk Science on the Internet | |
| Appraising Your Information | |
| Avoiding Plagiarism | |
| Chapter Review | |
| Exercises and Projects | |
| Case Study: Bye Bye Birdies | |
| Organizing and Drafting | |
| Basic Organization for Any Document | |
| Using Genres to Organize Information | |
| Outlining the Document | |
| Help: Organizing with Presentation Software | |
| Oganizing and Drafting the Introduction | |
| Organizing and Drafting the Body | |
| Organizing and Drafting the Conclusion | |
| Organizing Cross-Cultural Document? | |
| Chapter Review | |
| Exercises and Projects | |
| Case Study: The Bad News | |
| Designing Documents and Interfaces | |
| Five Principles of Design | |
| Design Principle | |
| Balance | |
| Design Principle | |
| Alignment | |
| Design Principle | |
| Grouping | |
| Design Principle | |
| Consistency | |
| Help: Using Styles and Templates | |
| Design Principle | |
| Contrast | |
| Cross-Cultural Design | |
| Using the Principles of Design | |
| A Primer on Binding and Paper | |
| Chapter Review | |
| Exercises and Projects | |
| Case Stud | |
| Table of Contents provided by Publisher. All Rights Reserved. |
