FREE SHIPPING BOTH WAYS
ON EVERY ORDER!
LIST PRICE:
$130.40

Sorry, this item is currently unavailable.

Introducing Public Administration

ISBN: 9780321439437 | 0321439430
Edition: 6th
Format: Hardcover
Publisher: Longman
Pub. Date: 1/1/2009

Why Rent from Knetbooks?

Because Knetbooks knows college students. Our rental program is designed to save you time and money. Whether you need a textbook for a semester, quarter or even a summer session, we have an option for you. Simply select a rental period, enter your information and your book will be on its way!

Top 5 reasons to order all your textbooks from Knetbooks:

  • We have the lowest prices on thousands of popular textbooks
  • Free shipping both ways on ALL orders
  • Most orders ship within 48 hours
  • Need your book longer than expected? Extending your rental is simple
  • Our customer support team is always here to help
SummaryTable of Contents
This updated text provides students with a solid conceptual foundation in public administration and contains the latest information on trends in the discipline. To further engage students and deepen interest in its narrative, the text uses unique chapter-opening vignettes called "Keynotes, " chapter ending case studies and a boxed reading program with real-life excerpts and quotes.
Prefacexvii
Defining Public Administration
1(36)
Keynote: Go Tell the Spartans
1(5)
... MORE
The Definitions of Public Administration
6(22)
Political Definitions of Public Administration
7(6)
Legal Definitions of Public Administration
13(6)
Managerial Definitions of Public Administration
19(4)
Occupational Definitions of Public Administration
23(5)
The Evolution of Public Administration
28(5)
The Core Content
29(2)
It's an Adventure!
31(1)
A Case Study: How a President Undeservedly Received Credit for Founding a Discipline
32(1)
Summary
33(1)
Review Questions
34(1)
Key Concepts
34(1)
Bibliography
35(1)
Recommended Books
35(1)
Related Web Sites
36(1)
The Political and Cultural Environment of Public Policy and Its Administration
37(46)
Keynote: Who Decides If the United States Should Wage War?
37(4)
What Is Public Policy?
41(7)
Public Policymaking in a Republic
42(3)
Executive Powers
45(3)
The Policymaking Process
48(12)
Agenda Setting
50(2)
Decision Making
52(2)
A Single Calculating Decision Maker---Not!
54(1)
Implementation
55(4)
Evaluation
59(1)
Power---The External Perspective
60(7)
Pluralism
61(2)
Group Theory
63(4)
Power---The Internal Perspective
67(4)
Organizational Goals
68(1)
Internal Power Relationships
69(2)
The Cultures of Public Organizations
71(9)
The Outside Cultural Environment
71(2)
The Inside Cultural Environment
73(2)
Professional Socialization
75(1)
Symbolic Management
76(1)
A Case Study: Were the Space Shuttle Astronauts Killed by Fog?
77(3)
Summary
80(1)
Review Questions
80(1)
Key Concepts
80(1)
Bibliography
81(1)
Recommended Books
82(1)
Related Web Sites
82(1)
The Continuous Reinventing of the Machinery of Government
83(48)
Keynote: The New Feudalism
83(3)
What Is the Machinery of Government?
86(2)
Fine-Tuning the Machinery
86(1)
The Rise and Fall of Governmental Machinery
87(1)
The Administrative Architecture of the U.S. Government
88(7)
Executive Branch Machinery
90(5)
State and Local Government Machinery
95(9)
State Government
96(1)
County Government
97(1)
Municipal Government
98(1)
Towns and Special Districts
99(1)
Local Management Machinery
100(1)
Metropolitan Government
101(1)
Continuous State and Local Reform
102(2)
Reforming the National Machinery of Government
104(12)
The Brownlow Committee
106(2)
The Hoover Commissions
108(1)
The Ash Council
109(1)
The President's Private Sector Survey on Cost Control
109(1)
Reinventing Government
110(2)
The Gore Report
112(1)
The End of Reinvention
113(1)
The Micromanagers
114(2)
The Pressure for Privatization
116(11)
Strategies for Privatization
117(1)
Privatization in the Military
118(2)
The Nonprofit Gambit
120(2)
Voluntarism and Philanthropy
122(3)
A Case Study: The Revolution in the British Machinery of Government 1979-2005
125(2)
Summary
127(1)
Review Questions
128(1)
Key Concepts
128(1)
Bibliography
129(1)
Recommended Books
130(1)
Related Web Sites
130(1)
Intergovernmental Relations
131(43)
Keynote: The Age of Devolution
132(4)
The Evolution of Federal Systems
136(3)
Alliances and Confederations
137(1)
Defining Intergovernmental Relations
137(2)
The Fundamental Settlement
139(2)
The Constitution
139(1)
The European Union
140(1)
The American Federal System
141(3)
Three Categories of Governments
142(2)
The Structure of Intergovernmental Relations
144(3)
The Effects of Pluralism
145(1)
The Marble-Cake Metaphor
146(1)
Dynamic Federalism
147(4)
Dual Federalism
147(1)
Cooperative Federalism
148(1)
Creative Federalism
149(1)
New Federalism
150(1)
New New Federalism
150(1)
Intergovernmental Management
151(7)
Picket Fence Federalism
153(1)
Councils of Government and Intergovernmental Agreements
153(1)
Mandate Mania
154(2)
Mandates and the War on Terrorism
156(2)
The Transformation of Governance
158(1)
Fiscal Federalism---Following the Money
158(7)
The Theory of Fiscal Federalism
159(3)
Grant Programs
162(2)
From Contractive to Coercive Federalism
164(1)
The Devolution Revolution
165(5)
The Public Choice Solution
166(1)
The Race to the Bottom
167
Two Case Studies: How Intergovernmental Management Became Intergovernmental Chaos: The Cases of United Flight
93(75)
And Hurricane Katrina
168(2)
Summary
170(1)
Review Questions
171(1)
Key Concepts
171(1)
Bibliography
172(1)
Recommended Books
173(1)
Related Web Sites
173(1)
Honor, Ethics, and Accountability
174(41)
Keynote: Niccolo Machiavelli, the Preeminent Public Administration Ethicist
175(3)
The Origins and Nature of Honor
178(5)
National Honor
179(1)
Why Honor Precedes Ethics
180(1)
Dimensions of Honor
180(2)
Regime Values
182(1)
Corruption in Government
183(3)
Bribery
183(1)
Watergate
184(2)
Lying for Your Country
186(5)
The Dirty Hands Dilemma
188(1)
Lying About Sex
189(2)
Hierarchy of Ethics
191(3)
The Four Levels of Ethics
192(1)
The Iran-Contra Affair
192(1)
The Higher Law Defense
193(1)
Codes of Honor, Conduct, and Ethics
194(4)
The New Face of Dueling
194(1)
Honorable Behavior
195(1)
Was ``Deep Throat's'' Behavior Honorable?
196(1)
Standards of Conduct
197(1)
The Challenge of Accountability
198(6)
Constitutional and Legal Constraints
200(1)
Obsessive Accountability
201(2)
Avoiding Accountability
203(1)
Legislative Oversight
204(6)
Hearings
204(2)
Casework
206(1)
A Case Study: The Blood on Robert McNamara's Hands--- and Conscience
207(3)
Summary
210(1)
Review Questions
211(1)
Key Concepts
211(1)
Bibliography
212(1)
Recommended Books
213(1)
Related Web Sites
214(1)
The Evolution of Management and Organization Theory
215(44)
Keynote: Moses Meets the First Management Consultant
216(2)
The Origins of Public Management
218(5)
The Continuing Influence of Ancient Rome
220(2)
The Military Heritage of Public Administration
222(1)
The Evolution of Management Principles
223(4)
Comparing Military and Civilian Principles
223(3)
The Principles Approach
226(1)
What Is Organization Theory?
227(5)
Classical Organization Theory
228(1)
Adam Smith and the Pin Factory
229(3)
The Origins of Scientific Management
232(6)
The Staff Concept
232(1)
The Influence of Frederick W. Taylor
233(5)
Fayol's General Theory of Management
238(1)
The Period of Orthodoxy
238(3)
Paul Appleby's Polemic
239(1)
Luther Gulick's POSDCORB
240(1)
The Many Meanings of Bureaucracy
241(3)
All Government Offices
241(1)
All Public Officials
242(1)
A General Invective
242(1)
Max Weber's Structural Arrangements
242(2)
Neoclassical Organization Theory
244(3)
Herbert A. Simon's Influence
245(1)
The Impact of Sociology
245(2)
``Modern'' Structural Organization Theory
247(1)
Basic Assumptions
247(1)
Mechanistic and Organic Systems
247(1)
Systems Theory
248(6)
Cybernetics
249(1)
The Learning Organization
250(1)
Complex Adaptive Systems
251(1)
A Case Study: The Critical Importance of Administrative Doctrine
251(3)
Summary
254(1)
Review Questions
255(1)
Key Concepts
256(1)
Bibliography
256(1)
Recommended Books
257(1)
Related Web Sites
258(1)
Organizational Behavior
259(46)
Keynote: Organization Development in Hollywood: From The Sands of Iwo Jima to G.I. Jane
259(5)
Organizational Behavior
264(10)
Group Dynamics
266(3)
Organization Development
269(4)
The Impact of Personality
273(1)
The Impact of Bureaucratic Structure on Behavior
274(8)
Burceaucratic Dysfunctions
275(1)
Bureaucratic Impersonality
276(2)
Bureaucrat Bashing
278(3)
The Case for Bureaucracy
281(1)
Motivation
282(7)
The Hawthorne Experiments
282(1)
The Needs Hierarchy
283(1)
The Motivation-Hygiene Theory
284(1)
Toward a Democratic Environment
285(1)
Theory X and Theory Y
286(3)
The Future of Organizations
289(11)
Postbureaucratic Organizations
289(2)
Postmodernism
291(1)
The Problem of Technocracy
292(1)
The Core Themes of Postmodernism
293(1)
Postmodern Public Administration
294(1)
A Feminist Perspective
295(3)
A Case Study: The Dangers of Groupthink from Pearl Harbor to the War in Iraq
298(2)
Summary
300(1)
Review Questions
301(1)
Key Concepts
301(1)
Bibliography
302(1)
Recommended Books
303(1)
Related Web Sites
304(1)
Managerialism and Performance Management
305(33)
Keynote: Socrates Discovers Universal Management
305(4)
Managerialism
309(3)
A New Managerial Revolution
310(1)
Policy Entrepreneurs
311(1)
Reengineering
312(2)
Radical as Opposed to Incremental Change
312(1)
Becoming a Reengineer
313(1)
Empowerment
314(2)
Empowering Teams
315(1)
Entrepreneurialism
316(5)
Toward a Competitive Public Administration
318(1)
The New Public Management
319(2)
What Is Performance Management?
321(3)
The Politics of Performance Management
323(1)
Management Control
324(1)
Productivity Improvement
324(10)
Productivity Measurement
325(1)
Barriers to Productivity Improvement
326(1)
Total Quality Management
327(2)
It's the Customer, Stupid!
329(2)
A Case Study: From E-Commerce to E-Government
331(3)
Summary
334(1)
Review Questions
334(1)
Key Concepts
335(1)
Bibliography
335(2)
Recommended Books
337(1)
Related Web Sites
337(1)
Strategic Management in the Public Sector
338(31)
Keynote: When Short-Term Leaders Do Long-Term Planning
338(3)
What Is Strategic Management?
341(9)
Objectives
342(3)
The Planning Horizon
345(2)
Capabilities
347(2)
Game Theory
349(1)
Four Strategic Factors
350(7)
The Public-Private Paradox
351(3)
The Importance of Being Close to the Center
354(1)
Organizational Language and Culture
355(1)
Organizational Place
356(1)
Strategic Management Tools
357(8)
Best Practices
358(1)
Benchmarking
359(1)
Management Scorecards
360(2)
A Case Study: How Military General Staffs Became the First Strategic Think Tanks
362(3)
Summary
365(1)
Review Questions
366(1)
Key Concepts
366(1)
Bibliography
367(1)
Recommended Books
367(1)
Related Web Sites
368(1)
Leadership
369(27)
Keynote: The Hedgehog, the Fox or Henry V
369(3)
Leading for Performance
372(13)
Defining Leadership
373(1)
Leadership and Management
374(1)
Trait Theories
375(2)
Transactional Approaches
377(3)
Contingency Approaches
380(1)
Transformational Leadership
381(2)
The Importance of Optimism
383(2)
Too Much Leadership
385(2)
Micromanagement
386(1)
Overmanagement
387(1)
Moral Leadership
387(5)
The Bully Pulpit
387(1)
Rhetorical Leadership
387(2)
A Case Study: Transforming the Postal Service
389(3)
Summary
392(1)
Review Questions
392(1)
Key Concepts
393(1)
Bibliography
393(1)
Recommended Books
394(1)
Related Web Sites
395(1)
Personnel Management and Labor Relations
396(46)
Keynote: The Adventures of a Young Man as a Personnel Technician
396(6)
The Personnel Function
402(10)
Recruitment
403(1)
Merit Selection
404(2)
Position Classification and Pay
406(2)
Performance Appraisal
408(1)
Training
409(2)
Management Development
411(1)
The Bittersweet Heritage of Civil Service Reform
412(12)
The Netherworld of Public Personnel Administration
413(2)
From Spoils to Merit
415(1)
The Pendleton Act
416(1)
State and Local Reform
417(1)
The Rise and Fall of the Civil Service Commission
418(2)
The Civil Service Reform Act of 1978
420(1)
Reinventing Public Personnel Administration
421(2)
Privatizing Public Personnel
423(1)
Patronage Appointments
424(4)
The Constitutionality of Patronage
426(1)
Veterans Preference
426(1)
Patronage Gone Bad
427(1)
Public Sector Labor Relations
428(10)
The AFL-CIO
429(1)
Administrative Agencies
429(2)
Collective Bargaining
431(2)
Impasse Resolution
433(1)
Strikes
434(1)
Why Strikes Occur
435(2)
A Case Study: The Air Traffic Controllers Strike
437(1)
Summary
438(1)
Review Questions
439(1)
Key Concepts
439(1)
Bibliography
440(1)
Recommended Books
441(1)
Related Web Sites
441(1)
Social Equity
442(38)
Keynote: Three Thousand Years of Sexual Harassment
442(2)
What Is Social Equity?
444(3)
Mandating Social Equity
445(1)
The New Public Administration
446(1)
The Challenge of Equality
447(6)
Racism
447(1)
The Bitter Heritage of Slavery
448(2)
From Reconstruction to Second Reconstruction
450(1)
An Administrative Fix for Racism
451(2)
Equal Employment Opportunity
453(10)
Origins of Affirmative Action
453(2)
The Case for Affirmative Action
455(1)
The Case Against Affirmative Action
456(1)
Representative Bureaucracy
457(1)
Reverse Discrimination
458(3)
Justifying Diversity
461(1)
The Ongoing Role of Race in Public Administration
462(1)
Nonracial Discrimination
463(13)
Sex Discrimination
463(1)
Sexual Harassment
464(3)
Pregnancy Discrimination
467(1)
Gender Discrimination and Education
467(1)
Age Discrimination
468(1)
Disabilities Discrimination
468(2)
Sexual Orientation Discrimination
470(1)
A Case Study: Social Equity Through Social Insurance
471(5)
Summary
476(1)
Review Questions
476(1)
Key Concepts
476(1)
Bibliography
477(1)
Recommended Books
478(1)
Related Web Sites
479(1)
Public Financial Management
480(42)
Keynote: Take Me Out to the Ball Game and You Buy the Ticket: Public Stadium Financing
481(2)
The Importance of Public Financial Management
483(3)
Six Principles
484(1)
Balanced Budgets
485(1)
The Fiscal Year
486(1)
Budgeting Theory and Practice
486(5)
The Taft Commission
487(2)
The Influence of Keynes
489(1)
The Objectives of Budgeting
490(1)
The Two Types of Budgets
491(1)
Waves of Innovation in Budget Making
491(7)
The Executive Budget
492(1)
Line-Item Budgeting
493(1)
Performance Budgeting
493(1)
Program Budgeting Versus Incrementalism
494(3)
Zero-Based Budgeting
497(1)
Contemporary Budget Reform
498(2)
Integrated Budgets
498(1)
Multiyear Budgets
499(1)
Financing Public Expenditure
500(7)
Taxation
502(1)
The Ability-to-Pay Principle
503(2)
The Flat Tax
505(1)
User Charges
506(1)
Grants
507(1)
The Problem of Debt
507(4)
Abuse of Public Debt
508(1)
Municipal Bonds
508(1)
The Rating Agencies
509(1)
Bonds, Debt, and Emergency Recovery
510(1)
Economic Policy
511(6)
Monetary Policy
512(1)
Fiscal Policy
513(1)
A Case Study: Social Security Reform
514(3)
Summary
517(1)
Review Questions
518(1)
Key Concepts
519(1)
Bibliography
519(1)
Recommended Books
520(1)
Related Web Sites
521(1)
Program Audit and Evaluation
522(30)
Keynote: Captain Bligh's Program Evaluation of the Mutiny on the Bounty
522(7)
What Is an Audit?
529(5)
Multiple Applications
530(1)
History of Auditing
531(3)
Types of Audit
534(4)
Compliance Audit
534(2)
Performance Audit
536(1)
Internal Audit
537(1)
Program Evaluation
538(10)
Policy Analysis Is Not Program Evaluation
538(2)
Legislative Program Evaluation
540(1)
Types of Evaluation
541(1)
Evaluation Standards
542(2)
Management Control: Evaluation in Microcosm
544(1)
Evaluation and the Democratic Process
545(1)
A Case Study: Jeremy Bentham, the Philosopher of Policy Analysis and Program Evaluation
546(2)
Summary
548(1)
Review Questions
549(1)
Key Concepts
549(1)
Bibliography
550(1)
Recommended Books
550(1)
Related Web Sites
551(1)
Glossary552(7)
Appendix: Additional Sources559(1)
Index560

Related Products


  • Introducing Public Administration
    Introducing Public Administrat...
  • Introducing Public Administration
    Introducing Public Administrat...
  • Introducing Public Administration
    Introducing Public Administrat...
  • Introducing Public Administration
    Introducing Public Administrat...
  • Introducing Public Administration
    Introducing Public Administrat...
  • Introducing Public Administration
    Introducing Public Administrat...
  • Introducing Public Administration Plus MySearchLab with eText -- Access Card Package
    Introducing Public Administrat...
  • Introduction to Public Administration
    Introduction to Public Adminis...
  • Outlines & Highlights for Introducing Public Administration
    Outlines & Highlights for Intr...
  • Outlines and Highlights for Introducing Public Administration by Shafritz, Russell and Borick, Isbn : 1428866523
    Outlines and Highlights for In...


Please wait while this item is added to your cart...