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Technical Communication
ISBN: 9780321089793 | 0321089790
Edition: 9thFormat: Paperback
Publisher: Longman
Pub. Date: 1/1/2003
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This is a comprehensive, flexible, and accessible introduction to technical and professional communication. To help readers develop awareness of audiences and accountability, collaborative projects simulate the writing demands that are typical on the job. Full coverage of electronic communication, including email and the Internet, is featured.
| Detailed Contents | vii | ||||
| Preface | xix | ||||
| Acknowledgments | xxv | ||||
| 1 | (11) | |||
| PART I Communicating in the Workplace | ... MORE12 | (104) | |||
| 14 | (10) | |||
| 24 | (15) | |||
| 39 | (30) | |||
| 69 | (27) | |||
| 96 | (20) | |||
| PART II The Research Process | 116 | (100) | |||
| 118 | (12) | |||
| 130 | (21) | |||
| 151 | (15) | |||
| 166 | (32) | |||
| 198 | (18) | |||
| PART III Structural and Style Elements | 216 | (72) | |||
| 218 | (25) | |||
| 243 | (45) | |||
| PART IV Visual, Design, and Usability Elements | 288 | (106) | |||
| 290 | (53) | |||
| 343 | (23) | |||
| 366 | (12) | |||
| 378 | (16) | |||
| PART V Specific Documents and Applications | 394 | (266) | |||
| 396 | (22) | |||
| 418 | (49) | |||
| 467 | (22) | |||
| 489 | (22) | |||
| 511 | (28) | |||
| 539 | (31) | |||
| 570 | (34) | |||
| 604 | (34) | |||
| 638 | (22) | |||
| PART VI A Brief Handbook with Additional Sample Documents | 660 | (2) | |||
| Appendix A Recording and Documenting Research Findings | 662 | (36) | |||
| Appendix B A Casebook of Sample Documents Illustrating the Writing Process | 698 | (32) | |||
| Appendix C Editing for Grammar Usage, and Mechanics | 730 | (30) | |||
| Works Cited | 760 | (18) | |||
| Index | 778 |
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