Chapter 1: Foundations of Classroom Communication 

Communication Education

The Relationship between Theory, Research, and Practice  

Units of the Text  

Classroom Communication  

Classroom Communication Competence  

Classroom Communication Climate  

Teaching Diverse Students  

Chapter 2: Interpersonal Communication

Relationship Development

Communication Variables in Interpersonal Relationships 

Out of Class Communication  

Chapter 3: Listening

The Importance of Listening  

What Is Listening?  

Types of Listening  

Empathy  

Barriers to Effective Listening  

Improving Listening Skills  

Active Listening

Chapter 4: Language

The Importance and Characteristics of Language

Verbal Communication

Nonverbal Communication

Unit 2: Instructional Strategies 

Chapter 5: Sharing Information

Instructional Strategies

Advantages and Disadvantages of the Lecture Method

Preparing the Lecture

Deliver the Lecture

Communication Barriers to Effective Lecturing

Evaluating Your Lecture Skills

Chapter 6: Leading Classroom Discussions

Choosing the Discussion Method

Characteristics of the Discussion Method

Planning the Discussion

Facilitating the Discussion

Motivating Student Preparation for Participation in Class  

Student Communication Apprehension  

Evaluating Your Discussion Skills

Chapter 7: Small Group Communication

Advantages and Disadvantages of the Small Group Method

Definition of a Small Group  

Teacher Roles 

Tasks

Student Roles

Observing and Evaluating Small Groups

Chapter 8: Communicative Reading and Storytelling

What is Communicative Reading?

Preparing the Selection

Delivering the Selection

Storytelling

Storytelling Techniques

Unit 3: Communication Impact

Chapter 9: Influence

Ethical Considerations

Classroom Management

Power and Compliance

Handling Disruptive Students  

Handling Crisis Situations

Chapter 10: Communication Concerns

Sexism in the Classroom

Ethnocentrism

Racism and Classism in the Classroom

Ableism

Strategies for Change

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