Inter-Act : Interpersonal Communication Concepts, Skills, and Contexts
ISBN: 9780195378917 | 0195378911
Edition: 12thFormat: Paperback
Publisher: Oxford University Press, USA
Pub. Date: 6/9/2009
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Designed to help students understand communication processes in relationships and develop specific skills needed to create and maintain healthy ones, Inter-Act: Interpersonal Communication Concepts, Skills, and Contexts, Twelfth Edition, retains the features that have made this book sosuccessful: a theory driven skills-based focus, an accessible tone and presentation, and a multitude of useful pedagogical tools. Lively and well-written, Inter-Act features numerous activities that enable students to relate their everyday experiences to their stu... MORE
| Each Chapter ends with a Summary and Chapter Resources. | |
| Preface | |
| An Orientation To Interpersonal Communication | |
| Definition of Interpersonal Communication | |
| Functions of Interpersonal Communication | |
| Components of Interpersonal Communication | |
| Principles of Interpersonal Communication | |
| Ethics and Interpersonal Communication | |
| Diversity a... MORE | |
| Increasing Interpersonal Communication Competence | |
| Forming And Using Social Perceptions | |
| The Perception Process | |
| Self-Perceptions: Self-Concept and Self-Esteem | |
| The Effects of Self Perception on Communication | |
| Presenting Self to Others: The Social Construction of Self | |
| Perception of Others | |
| Improving the Accuracy of Your Social Perception | |
| Communicating In Relationships: Basic Concepts | |
| Types of Relationships | |
| Characteristics of Relationship Stages and Life Cycles | |
| Understanding Relational Dialectics | |
| Turning Points in Relationships | |
| Theoretical Perspectives on Relationships | |
| Verbal Communication | |
| The Nature and Characteristics of Language | |
| Improving Your Language Skills | |
| The Effects of Technology on Verbal Communication | |
| Communicating Through Nonverbal Behaviors | |
| Characteristics and Functions of Nonverbal Communication | |
| Types of Nonverbal Communication | |
| Cultural and Gender Variations in Nonverbal Communication | |
| Improving Nonverbal Communication Skills | |
| Communication Across Cultures | |
| Culture, Culture Shock, and Intercultural Communication | |
| Identifying Cultural Similarities and Differences | |
| Dominant Cultures and Co-Cultures | |
| Barriers to Effective Intercultural Communication | |
| Intercultural Communication Competence | |
| Holding Effective Conversations | |
| Definition, Structure, and Types of Conversations | |
| Characteristics of Conversations | |
| Rules of Conversations and the Cooperative Principle | |
| Guidelines for Effective Conversationalists | |
| Conversations Via Technology | |
| Cultural Variations in Conversations | |
| Listening Effectively | |
| Definition of Listening | |
| Attending | |
| Understanding | |
| Remembering | |
| Critically Evaluating | |
| Responding | |
| Types of Listening | |
| Listening in Cyberspace | |
| Empathizing With And Supporting Others | |
| Empathizing | |
| Supporting | |
| Characteristics of Effective and Ineffective Supporting | |
| Supportive Interaction Phases | |
| Supportive Message Skills | |
| Supporting in Cyberspace | |
| Gender and Cultural Similarities and Differences in Supporting | |
| Managing Personal Information: Disclosure And Privacy | |
| The Disclosure-Privacy Dialectic | |
| Communication Privacy Management Theory | |
| Effects of Disclosure and Privacy on Relationships | |
| Effects of Technology on Privacy Boundaries | |
| Self-Disclosure and Privacy Management Skills | |
| Giving Personal Feedback | |
| Asking for Personal Feedback | |
| Using Interpersonal Influence Ethically | |
| Power | |
| Interpersonal Persuasion | |
| Assertiveness | |
| Managing Conflict | |
| Types of Interpersonal Conflict | |
| Styles of Managing Interpersonal Conflict | |
| Destructive Behaviors in Conflicts | |
| Productive Conflict Management Skills | |
| Communicating In Intimate Relationships: Close Friends, Life Partners, And Families | |
| Definition and Characteristics of Intimate Relationships | |
| Close Friendships | |
| Long-Term Relationships, Marriages, and Other Life Partnerships | |
| Families | |
| Problems Associated with Intimacy | |
| Communicating In The Workplace | |
| The Hiring Process | |
| Manager and Co-Worker Relationship on the Job | |
| Communicating in a Diverse Workplace | |
| Table of Contents provided by Publisher. All Rights Reserved. |
Kathleen S. Verderber is Emerita Associate Professor of Management at Northern Kentucky University.
Rudolph F. Verderber is Emeritus Distinguished Teaching Professor of Communication at the University of Cincinnati.
Cynthia Berryman-Fink is Professor of Communication at the University of Cincinnati.
