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PART ONE INTRODUCTION
1 Introduction to Human Resource Management
2 Equal Opportunity and the Law
3 The Manager’s Role in Strategic Human Resource Management
PART TWO RECRUITMENT AND PLACEMENT
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5 Personnel Planning and Recruiting
6 Employee Testing and Selection
7 Interviewing Candidates
PART THREE TRAINING AND DEVELOPMENT
8 Training and Developing Employees
9 Performance Management and Appraisal
10 Coaching, Careers, and Talent Management
PART FOUR COMPENSATION
11 Establishing Strategic Pay Plans
12 Pay for Performance and Financial Incentives
13 Benefits and Services
14 Ethics, Justice, and Fair Treatment in HR Management
15 Labor Relations and Collective Bargaining
16 Employee Safety and Health
17 Managing Global Human Resources
18 Managing Human Resources in Entrepreneurial Firms
APPENDICES
Appendix A Applying HR Content, Personal Competencies, and Business Knowledge
Appendix B Comprehensive Cases
Gary Dessler has degrees from New York University, Rensselaer Polytechnic Institute, and the Baruch School of Business of the City University of New York. Dr. Dessler’s best-selling Human Resource Management is also available in more than 10 languages including Russian and Chinese. Dessler’s other books include Framework for Human Resource Management, Fundamentals of Human Resource Management, Managing Now, Management: Modern Principles and Practices for Tomorrow’s Leaders, and Winning Commitment: How to Build and Keep a Competitive Workforce. He has published articles on employee commitment, leadership, supervision, and quality improvement in journals including the Academy of Management Executive, SAM Advanced Management Journal, Supervision, Personnel Journal, and International Journal of Service Management. As a Founding Professor at Florida International University, Dessler served for many years in its College of Business as Professor of Business, Associate Dean, and Chairman of the Management and International Business department, teaching courses in human resource management, strategic management, and management. For the past few years, Dessler has focused on his research and textbook writing, and on giving lectures, seminars, and courses in Asia and around the world on topics including strategic management, modern human resource management, evidence-based human resource management, and talent management.