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| Preface | p. xi |
| Contributing Authors | p. xv |
| The Setting | p. 1 |
| Competing Perspectives on Public Personnel Administration: Civil Service, Patronage, and Privatization | p. 3 |
| What Every Public Personnel Manager Should Know About the Constitution | p. 17 |
| Human Resource Management in the Federal Government During a Time of Change | p. 34 |
| Personnel and Human Resource Management in the States | ... MORE |
| Local Government Personnel Administration: Heritage, Contemporary Practice, and Portents | p. 64 |
| Personnel Recruitment and Retention in the Nonprofit Sector | p. 79 |
| Techniques | p. 93 |
| Strategic Human Resources Management | p. 95 |
| The Trials and Tribulations of Performance Appraisal: Problems and Prospects in the Twenty-First Century | p. 107 |
| Employee Benefits | p. 123 |
| Challenges in Motivating the Public Sector Employee: Theory and Practice in a Dynamic Environment | p. 142 |
| Human Resource Metrics in Government: Measuring the Impacts of HRM | p. 160 |
| Planning for Today and Tomorrow: Workforce Planning | p. 179 |
| Employee Rights to Address Wrongs: Trends in State Government Grievance Practices | p. 203 |
| The Issues | p. 217 |
| Affirmative Action and Diversity in the Public Sector | p. 219 |
| Gender and Workplace Issues | p. 236 |
| HR Information Technology Systems in State Government: Findings from the 2007 Government Performance Project | p. 253 |
| Ethics and Human Resource Management | p. 275 |
| Current Developments in Public Sector Labor Relations | p. 290 |
| Outsourcing Human Resources: Problems and Prospects for the Public Sector | p. 308 |
| Conclusion | p. 325 |
| Turbulence in the Civil Service: Whither the Public Service Ethos? | p. 327 |
| Index | p. 339 |
| Table of Contents provided by Ingram. All Rights Reserved. |