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| Preface | p. xiii |
| Introduction to Strategic Management | p. 1 |
| Basic Concepts of Strategic Management | p. 1 |
| The Study of Strategic Management | p. 2 |
| Initiation of Strategy: Triggering Events | p. 4 |
| Basic Model of Strategic Management | p. 5 |
| Strategic Decision Making | p. 11 |
| Discussion Questions | p. 14 |
| Key Terms | p. 14 |
| Notes | ... MOREp. 15 |
| Corporate Governance and Social Responsibility | p. 16 |
| Corporate Governance: Role of the Board of Directors | p. 17 |
| Corporate Governance: Role of Top Management | p. 23 |
| Social Responsibilities and Ethics in Strategic Decision Making | p. 24 |
| Discussion Questions | p. 28 |
| Key Terms | p. 29 |
| Notes | p. 29 |
| Scanning the Environment | p. 30 |
| Environmental Scanning and Industry Analysis | p. 30 |
| Environmental Scanning | p. 31 |
| Industry Analysis: Analyzing the Task Environment | p. 37 |
| Competitive Intelligence | p. 46 |
| Forecasting | p. 47 |
| Synthesis of External Factors-EFAS | p. 48 |
| Discussion Questions | p. 50 |
| Key Terms | p. 50 |
| Notes | p. 51 |
| Internal Scanning: Organizational Analysis | p. 52 |
| Resource-Based View of the Firm | p. 52 |
| Business Models | p. 55 |
| Value-Chain Analysis | p. 56 |
| Scanning Internal Resources and Capabilities | p. 57 |
| Synthesis of Internal Factors-IFAS | p. 69 |
| Discussion Questions | p. 70 |
| Key Terms | p. 71 |
| Notes | p. 71 |
| Strategy Formulation | p. 72 |
| Strategy Formulation: Situation Analysis and Business Strategy | p. 72 |
| Situational (SWOT) Analysis | p. 72 |
| Review of Mission and Objectives | p. 76 |
| Generating Alternative Strategies Using a TOWS Matrix | p. 77 |
| Business Strategies | p. 78 |
| Discussion Questions | p. 87 |
| Key Terms | p. 87 |
| Notes | p. 88 |
| Strategy Formulation: Corporate Strategy | p. 89 |
| Corporate Strategy | p. 90 |
| Directional Strategy | p. 90 |
| Portfolio Analysis | p. 97 |
| Corporate Parenting | p. 102 |
| Discussion Questions | p. 104 |
| Key Terms | p. 104 |
| Notes | p. 104 |
| Strategy Formulation: Functional Strategy and Strategic Choice | p. 105 |
| Functional Strategy | p. 106 |
| The Sourcing Decision: Location of Functions and Capabilities | p. 110 |
| Strategies to Avoid | p. 111 |
| Strategic Choice: Selection of the Best Strategy | p. 111 |
| Development of Policies | p. 117 |
| Discussion Questions | p. 117 |
| Key Terms | p. 117 |
| Notes | p. 118 |
| Strategy Implementation and Control | p. 119 |
| Strategy Implementation: Organizing for Action | p. 119 |
| What Is Strategy Implementation? | p. 120 |
| Who Implements Strategy? | p. 120 |
| What Must Be Done? | p. 120 |
| How Is Strategy to be Implemented? Organizing for Action | p. 121 |
| International Issues in Strategy Implementation | p. 131 |
| Discussion Questions | p. 132 |
| Key Terms | p. 132 |
| Notes | p. 132 |
| Strategy Implementation: Staffing and Leading | p. 134 |
| Staffing | p. 135 |
| Leading | p. 139 |
| Discussion Questions | p. 145 |
| Key Terms | p. 146 |
| Notes | p. 146 |
| Evaluation and Control | p. 147 |
| Evaluation and Control in Strategic Management | p. 148 |
| Measuring Performance | p. 149 |
| Strategic Information Systems | p. 156 |
| Guidelines for Proper Control | p. 157 |
| Strategic Incentive Management | p. 157 |
| Discussion Questions | p. 159 |
| Key Terms | p. 160 |
| Notes | p. 160 |
| Introduction to Case Analysis | p. 161 |
| Suggestions for Case Analysis | p. 161 |
| The Case Method | p. 161 |
| Frameworks for Case Analysis | p. 161 |
| Researching the Case Situation | p. 162 |
| Financial Analysis: A Place to Begin | p. 162 |
| Using the Strategic Audit in Case Analysis | p. 168 |
| Discussion Questions | p. 168 |
| Key Terms | p. 169 |
| Notes | p. 169 |
| Suggested Techniques for Case Analysis and Presentation | p. 170 |
| Case Analysis | p. 170 |
| Written Report | p. 171 |
| Oral Presentation by Teams | p. 171 |
| Resources for Case Research | p. 173 |
| Company Information | p. 173 |
| Economic Information | p. 173 |
| Industry Information | p. 173 |
| Directory and Index Information on Companies and Industries | p. 174 |
| Ratio Analysis Information | p. 174 |
| Online Information | p. 174 |
| Strategic Audit of a Corporation | p. 176 |
| Current Situation | p. 176 |
| Corporate Governance | p. 176 |
| External Environment: Opportunities and Threats | p. 177 |
| Internal Environment: Strengths and Weaknesses | p. 178 |
| Analysis of Strategic Factors (SWOT) | p. 183 |
| Strategic Alternatives and Recommended Strategy | p. 183 |
| Implementation | p. 184 |
| Evaluation and Control | p. 184 |
| Index | p. 185 |
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