Managing Quality : Integrating the Supply Chain
ISBN: 9780132737982 | 0132737981
Edition: 5thFormat: Hardcover
Publisher: Prentice Hall
Pub. Date: 8/16/2012
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Understanding quality management through a unifying framework. Managing Quality is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement.
For undergraduate and graduate Quality Management courses. Understanding quality management through a unifying framework. Managing Quality is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement.
For undergraduate and graduate Quality Management courses. Understanding quality management through a unifying framework. Managing Quality is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement.
Part I: Understanding Quality Concepts
Chapter 1: Differing Perspectives on Quality
Chapter 2: Quality Theory
Chapter 3: Global Supply Chain Quality and International Quality Standards
Part II: Designing and Assuring Quality
Chapter 4: Strategic Quality Planning
Chapter 5: The Voice of the Customer
Chapter 6: The Voice of the Market
Chapter 7: Quality and Innovation in Product and Process Design
Chapter 8: Designing Quality Services
Ch... MORE
Chapter 1: Differing Perspectives on Quality
Chapter 2: Quality Theory
Chapter 3: Global Supply Chain Quality and International Quality Standards
Part II: Designing and Assuring Quality
Chapter 4: Strategic Quality Planning
Chapter 5: The Voice of the Customer
Chapter 6: The Voice of the Market
Chapter 7: Quality and Innovation in Product and Process Design
Chapter 8: Designing Quality Services
Ch... MORE
