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| Preface | p. xiii |
| Labor Relations Overview | p. 1 |
| History and Law | p. 1 |
| The Roots of the American Labor Movement | p. 3 |
| Growth of National Unions | p. 6 |
| Early Judicial Regulation | p. 19 |
| Pro-Labor Legislation | p. 25 |
| The Creation of a National Labor Policy | p. 27 |
| Public-Sector Collective Bargaining | p. 36 |
| Summary | p.... MORE |
| Interfering with the Employee's Right to Unionize | p. 45 |
| Discriminating Against Union Members | p. 46 |
| You Be the Arbitrator: Should an Employee's File Be Expunged? | p. 48 |
| Exercise: Sources of Labor Relations Information | p. 49 |
| Challenges and Opportunities | p. 51 |
| Workplace Changes | p. 53 |
| The Challenges | p. 59 |
| The Opportunities | p. 63 |
| Employee Teams | p. 70 |
| Why Unionize? | p. 77 |
| Unions Today | p. 82 |
| Unions in Professional Sports | p. 83 |
| Workforce Diversity | p. 91 |
| Summary | p. 99 |
| Job Performance | p. 101 |
| Company Unions | p. 102 |
| You Be the Arbitrator: Can a "Just Cause" Standard Be Satisfied Without Proving Fault? | p. 103 |
| Exercise: Attitudes Toward Unions | p. 104 |
| The Collective Bargaining Process | p. 107 |
| Establishing a Bargaining Unit | p. 107 |
| What Is Collective Bargaining? | p. 109 |
| The National Labor Relations Board | p. 110 |
| Bargaining Unit Determination | p. 114 |
| Bargaining Unit Determination in the Public Sector | p. 123 |
| Union Structure | p. 124 |
| Public-Sector Unions | p. 131 |
| Representation Elections | p. 132 |
| The Organizing Drive | p. 132 |
| Union Security | p. 147 |
| Individual Rights Within Unions | p. 153 |
| Summary | p. 155 |
| Duty of Fair Representation | p. 156 |
| Employer's Unlawful Assistance to Union | p. 156 |
| You Be the Arbitrator: "Just Cause" for Termination | p. 158 |
| Exercise: Certification Election | p. 159 |
| Unfair Labor Practices | p. 161 |
| Organizational Campaigns | p. 164 |
| Union Organizing Strategies | p. 167 |
| Union Avoidance Strategies by Management | p. 169 |
| Unfair Labor Practices by Employers | p. 178 |
| Unfair Labor Practices by Labor Organizations | p. 185 |
| Duty to Bargain in Good Faith | p. 187 |
| Duty to Furnish Information | p. 190 |
| The Authority of the NLRB | p. 191 |
| Unfair Labor Practices in the Public Sector | p. 197 |
| Summary | p. 199 |
| Unfair Labor Practice by an Employer | p. 201 |
| Unfair Labor Practice by a Union | p. 202 |
| You Be the Arbitrator: Bereavement Leave | p. 203 |
| Exercise: What Do You Really Know About Organizational Campaign Unfair Labor Practices? | p. 204 |
| Negotiating an Agreement | p. 206 |
| The Bargaining Process | p. 208 |
| Bargaining Techniques | p. 227 |
| Impasse | p. 234 |
| Bargaining in the Public Sector | p. 250 |
| Summary | p. 258 |
| Surface Bargaining | p. 260 |
| Surface Bargaining | p. 261 |
| You Be the Arbitrator: School Bus Drivers | p. 264 |
| Exercise: Develop Your Own Negotiating Skills | p. 265 |
| Cost of Labor Contracts | p. 271 |
| Wage and Salary Issues | p. 271 |
| Union Wage Concerns | p. 276 |
| Management Wage Concerns | p. 281 |
| Negotiated Wage Adjustments | p. 286 |
| Wage Negotiation Issues | p. 299 |
| Wage Surveys | p. 304 |
| Costing Wage Proposals | p. 305 |
| Union Wages and Inflation | p. 310 |
| Public Employee Wage and Salary Issues | p. 311 |
| Summary | p. 314 |
| Premium Pay Rates | p. 315 |
| Incentive Pay | p. 316 |
| You Be the Arbitrator: Scheduling Saturday as Part of the Workweek | p. 318 |
| Exercise: Wage Provisions | p. 320 |
| Employee Benefits Issues | p. 321 |
| Concession Bargaining | p. 323 |
| Required Benefits | p. 327 |
| Negotiated Benefits | p. 328 |
| Income Maintenance Plans | p. 329 |
| Health Care | p. 338 |
| Pay for Time Not Worked | p. 344 |
| Premium Pay | p. 351 |
| Employee Services | p. 354 |
| Public-Sector Benefits Issues | p. 358 |
| Summary | p. 359 |
| Paid Leaves of Absence | p. 360 |
| Employee Benefits | p. 361 |
| You Be the Arbitrator: Not Working a 40-Hour Week | p. 362 |
| Exercise: Flexible Benefit Decisions | p. 364 |
| Job Security and Seniority | p. 365 |
| Job Security | p. 366 |
| Seniority | p. 368 |
| Calculation of Seniority | p. 369 |
| Promotions | p. 375 |
| Layoff and Recall Rights | p. 377 |
| Advanced Notice of Shutdown | p. 380 |
| Shared Work | p. 381 |
| Determining Ability | p. 381 |
| Company Mergers | p. 383 |
| Successorship | p. 390 |
| Employee Alcohol and Drug Testing | p. 392 |
| Public-Sector Security Issues | p. 398 |
| Summary | p. 403 |
| Relocating Work Without Bargaining | p. 404 |
| Drug Testing | p. 407 |
| You Be the Arbitrator: Subcontracting Work or Union Busting? | p. 409 |
| Exercise: Merging Seniority Lists | p. 410 |
| The Labor Relations Process in Action | p. 413 |
| Implementing the Collective Bargaining Agreement | p. 413 |
| Reducing an Agreement to Writing | p. 414 |
| Contract Enforcement | p. 421 |
| Rights and Prohibited Conduct | p. 433 |
| Public-Sector Contract Enforcement Issues | p. 442 |
| Summary | p. 443 |
| Contract Interpretation | p. 445 |
| Duty to Bargain | p. 446 |
| You Be the Arbitrator: Reassignment of Job Duties | p. 447 |
| Exercise: Provisional Intent | p. 449 |
| Grievance and Disciplinary Procedures | p. 450 |
| Sources of Employee Grievances | p. 455 |
| Steps in a Grievance Procedure | p. 457 |
| Functions of Grievance Procedures | p. 459 |
| Employee Misconduct | p. 461 |
| Disciplinary Procedures | p. 466 |
| Grievance Mediation | p. 470 |
| Public-Sector Grievance Issues | p. 471 |
| Summary | p. 473 |
| Insubordination of a Police Officer While in Pursuit of a Stolen Vehicle | p. 474 |
| Grooming Standards at Southwest Airlines | p. 474 |
| You Be the Arbitrator: Employee Writing Threats | p. 475 |
| Exercise: Source of Grievances | p. 477 |
| The Arbitration Process | p. 478 |
| History and Legal State of Arbitration | p. 480 |
| Arbitration of Statutory Rights in Union and Nonunion Cases | p. 482 |
| Types of Arbitration | p. 484 |
| Selecting the Arbitrator | p. 487 |
| Determining Arbitrability | p. 492 |
| Hearing Procedures | p. 493 |
| Case Preparation | p. 496 |
| Contractual Issues | p. 497 |
| Arbitration Issues in the Public Sector | p. 508 |
| Summary | p. 511 |
| Drug and Alcohol Testing | p. 513 |
| Arbitrability | p. 514 |
| You Be the Arbitrator: Alleged Theft of Company Property | p. 515 |
| Exercise: Use of the Arbitration Process | p. 516 |
| Comparative Global Industrial Relations | p. 517 |
| Globalization | p. 519 |
| World Wide Labor Movement | p. 524 |
| International Labour Organization | p. 529 |
| Anglophone Countries | p. 532 |
| European Union Nations | p. 538 |
| Far East | p. 558 |
| Summary | p. 566 |
| Insider Trading by Union Official | p. 568 |
| You Be the Arbitrator: Minimum Wage | p. 570 |
| Exercise: Attitudes toward Unions | p. 572 |
| Texts of Statutes | p. 573 |
| National Labor Relations Act | p. 573 |
| Labor-Management Relations Act | p. 590 |
| Endnotes | p. 603 |
| Glossary | p. 627 |
| Photo Credits | p. 644 |
| Index | p. 645 |
| Table of Contents provided by Ingram. All Rights Reserved. |