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The Mind and Heart of the Negotiator

ISBN: 9780131742277 | 0131742272
Edition: 4th
Format: Paperback
Publisher: Prentice Hall
Pub. Date: 1/1/2009

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SummaryTable of Contents
Leigh L. Thompson is the J. Jay Gerber Distinguished Professor of Dispute Resolution Organizations, Northwestern University.

"The Mind and Heart of the Negotiator, Fourth Edition, is for managers, executives, and leaders - anyone who has to negotiate with other people to attain their objectives. The Mind and Heart of the Negotiator provides managers with proven solutions to many tough negotiation challenges."--BOOK JACKET.

For undergraduate and graduate-level business courses that cove... MORE
Essentials of Negotiation
Negotiation: The Mind and the Heart
Preparation: What to Do Before Negotiation
Distributive Negotiation: Slicing the Pie
Win-Win Negotiation: Expanding the Pie
Advanced Negotiation Skills
Developing a Negotiating Style
Establishing Trust and Building a Relationship
Power, Persuasion, and Ethics... MORE
Creativity and Problem Solving in Negotiations
Applications and Special Scenarios
Multiple Parties, Coalitions, and Teams
Cross-Cultural Negotiation
Tacit Negotiations and Social Dilemmas
Negotiating via Information Technology
Appendices
Are You a Rational Person? Check Yourself
Nonverbal Communication and Lie Detection
Third-Party Intervention
Negotiating a Job Offer
Table of Contents provided by Publisher. All Rights Reserved.

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