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| The Chef as Supervisor | |
| Supervision | p. 1 |
| The Chef Supervisor and Management Theories | p. 23 |
| Motivation, Morale, and Strokes | p. 40 |
| Building Teamwork in the Kitchen | p. 55 |
| Respect | p. 74 |
| The Chef as Communicator | p. 86 |
| The Chef as Leader | p. 108 |
| The Chef as Trainer | |
| Quality and Training in the Kitchen | p. 131... MORE |
| Preparing Training Objectives | p. 149 |
| Understanding Instructional Delivery | p. 162 |
| Training Methods | p. 175 |
| Training and Transactional Analysis | p. 193 |
| Management and Chef Supervisors | |
| Managing and Utilizing Time | p. 203 |
| Recruiting and Selecting Kitchen Team Members | p. 215 |
| Induction and Orientation Training | p. 231 |
| Team Performance Appraisal | p. 242 |
| Work Environment | p. 251 |
| Discipline and the Kitchen Team | p. 266 |
| Problem Solving and Decision Making | p. 278 |
| Federal Regulations and Executive Orders | p. 290 |
| Glossary of Terms | p. 295 |
| Bibliography | p. 299 |
| Index | p. 303 |
| List of Cases | |
| Table of Contents provided by Blackwell. All Rights Reserved. |