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Understanding and Managing Diversity

ISBN: 9780131441545 | 013144154X
Edition: 4th
Format: Paperback
Publisher: Prentice Hall
Pub. Date: 1/1/2009

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SummaryTable of Contents
For courses in Diversity offered in business or humanities departments. Also ideal for special topics courses in Human Resource Management, Organizational Behavior, and Human Relations. Combining varied readings, real-world cases and thought-provoking exercises, Understanding and Managing Diversity prepares today's students to enter an increasingly broad workplace where diversity must not only be accepted, but also understood.

bull; bull;Readings, cases, and exercises organized in terms of three perspectives: indiv... MORE
Preface---For the Instructorix
Introduction to Understanding and Managing Diversity---For the Student1(6)
PART I: INDIVIDUAL PERSPECTIVES ON DIVERSITY
7(74)
... MORE
I Am . . .
8(1)
M. June Allard
Multicultural Education and Equity Awareness Quiz (Are You Being Misled?)
9(3)
Paul C. Gorski
What Is Your Workforce I.Q.? Canadian Version
12(1)
Gerald Hunt
Body Ritual Among the Nacirema
13(5)
Horace Miner
Nacirema Extended
18(2)
M. June Allard
Increasing Multicultural Understanding: Uncovering Stereotypes
20(3)
John R. Bowman
Choosing the Board
23(3)
M. June Allard
Reincarnation
26(1)
M. June Allard
A World View of Cultural Diversity
27(12)
Thomas Sowell
Treasure Hunt: Cross-Cultural Inventions and Contributions
39(3)
M. June Allard
David P. Harvey
The Emotional Connection of Distinguishing Differences and Conflict
42(8)
Carole G. Parker
Transcendus Exercise
50(2)
Carole G. Parker
Donald C. Klein
Intercultural Communication: A Current Perspective
52(29)
Milton J. Bennett
PART II: GROUP IDENTITY PERSPECTIVES ON DIVERSITY
81(126)
White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences Through Work in Women's Studies
83(11)
Peggy McIntosh
The Power of Talk: Who Gets Heard and Why
94(15)
Deborah Tannen
Briarwood Industries
109(3)
Carol P. Harvey
The Negative Consequences of Male Privilege
112(7)
Steven Farough
Is This Sexual Harassment?
119(3)
Carol P. Harvey
One Man's Viewpoint . . .
122(5)
Carlo Baldino
Briefing Paper
127(2)
M. June Allard
Generational Diversity Role-Play Exercise
129(9)
Diane M. Holtzman
Evonne J. Kruger
Charles Srock
The Aging Population: Exploring Workplace Issues
138(3)
Pamela D. Sherer
Innovative Work Models for Older Workers
141(5)
Carol P. Harvey
Pamela D. Sherer
Contradictions and Mixed Messages: Lesbian, Gay, Bisexual, and Transgender Issues in the Workplace
146(12)
Gerald Hunt
A Letter from an American Factory Worker
158(2)
Dale G. Ross
Michael Whitty
Challenges
160(2)
M. June Allard
Musical Chairs
162(2)
M. June Allard
Accommodating Challenges
164(2)
M. June Allard
Dilemmas at Valley Tech
166(6)
John E. Oliver
Sarah Ann Bartholomew
Does Social Class Make a Difference?
172(4)
Carol P. Harvey
Religion, Culture, and Management in the New Millennium
176(9)
Asha Rao
Religion and Work
185(3)
Carol P. Harvey
Exploring Religious Diversity: An Exercise
188(6)
Pamela D. Sherer
Accepting Diverse Practices
194(3)
Jeanne M. Aurelio
Michael A. Novak
Media Messages
197(10)
M. June Allard
PART III: ORGANIZATIONAL PERSPECTIVES ON DIVERSITY
207(111)
Exploring Diversity in Your Organization
208(3)
Carol P. Harvey
Making Differences Matter: A New Paradigm for Managing Diversity
211(17)
David A. Thomas
Robin J. Ely
Building a Business Case for Diversity
228(13)
Gail Robinson
Kathleen Dechant
Diversity in the Workplace: Ethics, Pragmatism, or Some of Both?
241(13)
Jeanne McNett
How Canada Promotes Workplace Diversity
254(7)
Marc S. Mentzer
What Happened at Coca Cola?
261(10)
Carol P. Harvey
Culture and Gender in Ford's Mexican High-Performance Plant
271(7)
Helen Juliette Muller
Believability: A Case of Diversity in Law Enforcement
278(5)
Egidio A. Diodati
Nightmare on Wall Street
283(8)
Melinda Ligos
From Tailhook to Tailspin: A Dishonorable Decade of Sexual Harassment in the U.S. Military
291(11)
Lori J. Dawson
Michelle L. Chunis
The Cracker Barrel Restaurants
302(9)
John Howard
Evaluating Organizational Commitment to Diversity: Auditing Organizational Websites
311(2)
Carol P. Harvey
Evaluating Diversity in the Real World: Conducting a Diversity Audit
313(5)
Carol P. Harvey
Contributors318(3)
Index321

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