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Behavior in Organizations : Understanding and Managing the Human Side of Work

by: Greenberg, Jerald; Baron, Robert A.

ISBN: 9780130664914 | 013066491X

Edition: 9th
Format: Hardcover
Publisher: Pearson College Div
Pub. Date: 1/1/2008

Newer Edition Available

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Summary Table of Contents

for undergraduate and graduate courses in Organizational Behavior and Organizational Psychology in Management and Psychology departments. This text takes a balanced approach to Organizational Behavior by blending theory, practice and research, including classic and contemporary concepts and integrating skills coverage. Each chapter is framed by 2 cases.

Organizational Behavior: The Ultimate Reality Show Three years ago, when the previous EDITION of this book was published, Enron and WorldCom were successful and hig... MOREhly acclaimed companies, involvement in a dot-corn was an assured path to riches, and September ii was just a date on the calENDar. Today, that's all changed. In a very short time, it's become a different world, especially the business world. Companies that once moved "from bricks to clicks" today are returning to bricks, but are keeping the clicks as well. Many organizations that downsized in a sagging economy subsequently rehired employees, only to downsize once more. And, workplaces that used to be considered safe havens from the uncertainties of a sometimes-evil world, today are considered far more vulnerable than ever. Because the field of OB is constantly adjusting to reality, we think of it-and this book-as "the ultimate reality show." As in the TV show, Survivor, only the most adaptable individuals and teams in the workplace can be expected to make it to tomorrow. And, as in the TV show, Big Brother, relationships with other people also hold the key to success at work. Finally, just as winners in these television programs stand to receive large sums of money and are likely to enjoy the experience of playing the game, so too do employers and employees benefit financially and personally when they have mastered OB. Unlike these so-called reality shows, with their carefully scripted scenarios and meticulously chosen casts, however, behavior in organizations is reality. Its effects are ongoing and profound. And this is why we consider it to be "the ultimate" in reality, and why we put so much care into preparing this book. Topic Coverage: Old and New You would not have a serious OB book without paying attention to Weber's concept of bureaucracy, Maslow's need hierarchy theory, and dozens of other classic theories and studies. Such works are to be found on these PAGES. Competing for space are an equal number of more contemporary approaches to OB that also have received our attention. Consider, for example, just a few of the many new topics covered in this book: Ethics audits, corporate social responsibility, e-training, Chief Knowledge Officer, successful intelligence, emoticons, organizational compassion', religious intolerance, cyber-venting and much more!

Provides managers with basic information about people and their behavior within the context of a business environment. For human resources managers, general managers, team-builders, and personnel specialists. Previous ed. c1999.

PART I: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR

(36)

The Field of Organizational Behavior

(36)

PART II: BASIC HUMAN PROCESSES

(108)

... MORE

Perception and Learning: Understanding and Adapting to the Work Environment

(42)

Individual Differences: Personality and Abilities

(34)

Emotions and Stress on the Job

113

(32)

PART III: THE INDIVIDUAL IN THE ORGANIZATION

145

(126)

Work-Related Attitudes: Feelings About Jobs, Organizations, and People

145

(43)

Motivation in Organizations

188

(39)

Career Dynamics

227

(44)

PART IV: GROUP DYNAMICS

271

(165)

Group Processes and Work Teams

271

(45)

Communication in Organizations

316

(41)

Decision Making in Organizations

357

(46)

Interpersonal Behavior: Working with and Against Others

403

(33)

PART V: INFLUENCING OTHERS

436

(111)

Influence, Power, and Politics in Organizations

436

(33)

Leadership in Organizations

469

(44)

Organizational Culture, Creativity, and Innovation

513

(34)

PART VI: ORGANIZATIONAL PROCESSES

547

(90)

Organizational Structure and Design

547

(39)

Managing Organizational Change: Strategic Planning and Organizational Development

586

(51)

APPENDIX

I. Theory and Research: Tools for Learning About Behavior in Organizations

623

(14)

Notes

637

(24)

Glossary

661

(12)

Photo Credits

673

(2)

Company Index

675

(4)

Name Index

679

(2)

Subject Index

681

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