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Supervision Today!

ISBN: 9780130254412 | 013025441X
Edition: 3rd
Format: Paperback
Publisher: Prentice Hall
Pub. Date: 1/1/2001

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SummaryTable of Contents
For courses in Supervisory Management, Supervision, and First-Line Management. Written by well-respected educators in the field, this skills-focused introduction to supervision captures the reality of supervising in the 2000s. It takes students on the job by first explaining the job of supervisor and then featuring a wide range of examples of how supervisors operate in real situations. The focus is on key skills needed for effective supervisione.g., goal-setting, delegating, budgeting, interviewing, negotiating, counseling, coaching, conducting... MORE
Part One Introduction1(66)
Defining the Supervisor's Job
2(28)
Understanding Supervisory Challenges in the 21st Century
30(... MORE
Part Two Planning and Control67(92)
Establishing Goals
68(26)
Designing and Implementing Controls
94(34)
Solving Problems and Making Decisions
128(31)
Part Three Organizing, Staffing, and Employee Development159(104)
Organizing an Effective Department
160(34)
Acquiring the Right People
194(34)
Appraising Employee Performance
228(35)
Part Four Stimulating Individual and Group Performance263(124)
Motivating Your Employees
264(32)
Providing Effective Leadership
296(32)
Communicating Effectively
328(32)
Supervising Groups and Work Teams
360(27)
Part Five Coping with Workplace Dynamics387(122)
Handling Conflict, Politics, and Negotiations
388(30)
Dealing with Change and Stress
418(34)
Disciplining Employees
452(22)
The Supervisor's Role in Labor Relations
474(35)
Postscript: Personal Development509(16)
Glossary525(12)
Index537

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