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The Mind and Heart of the Negotiator

ISBN: 9780130179647 | 0130179647
Edition: 2nd
Format: Paperback
Publisher: PRENTICE HALL
Pub. Date: 1/1/2001

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SummaryTable of ContentsAuthor Biography
For undergraduate/graduate-level business courses that cover the skills of negotiation. This text provides an integrated, big-picture view of what to do and what to avoid at the bargaining table, based on the latest research findings. Combining a strong applied flavor with straightforward and lively writing, it presents a unified, and comprehensive overview of the insights, strategies, and practices inherent in successful negotiations, and addresses the most common myths and pitfalls that plague negotiators. It weaves together a wide range of disciplines in its study of negotiation, including economics, psychology, sociology, and organizational behavior.
PART I ESSENTIALS OF NEGOTIATION1(83)
Negotiation: The Mind and the Heart
2(7)
Preparation: What to Do Before Negotiation
9... MORE
Distributive Negotiation: Slicing the Pie
33(28)
Win-Win Negotiation: Expanding the Pie
61(22)
PART II ADVANCED NEGOTIATION SKILLS83(104)
Developing a Negotiating Style
84(25)
Establishing Trust and Building a Relationship
109(28)
Power, Persuasion, and Ethics
137(21)
Creativity and Problem Solving in Negotiations
158(29)
PART III APPLICATIONS AND SPECIAL SCENARIOS187(1)
Multiple Parties, Coalitions, and Teams
188(32)
Cross-Cultural Negotiation
220(26)
Tacit Negotiations and Social Dilemmas
246(27)
Negotiating via Information Technology
273(22)
APPENDICES
Appendix 1 Are You a Rational Person? Check Yourself
295(22)
Appendix 2 Nonverbal Communication and Lie Detection
317(7)
Appendix 3 Third-Party Intervention
324(5)
Appendix 4 Negotiating a Job Offer
329
Leigh L. Thompson is the J. L. and Helen Kellogg Distinguished Professor of Management and Organizations in the Kellogg Graduate School of Management at Northwestern University.

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