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Guide to Managerial Communication : Effective Business Writing and Speaking

ISBN: 9780130133816 | 0130133817
Edition: 5th
Format: Paperback
Publisher: Prentice Hall (Sd)
Pub. Date: 8/1/1999

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SummaryTable of Contents
For MBA, executive, and junior/senior-level courses in Management Communication or Business Communication. It could also be a supplementary text in Introduction to Business and other courses requiring students to give presentations. Written by an experienced professor, leader, and consultant in the field of management communication, this succinct and down-to-earth guide summarizes and reviews communication, writing and speaking strategiesarming students with the know-how, techniques, and skills to deal successfully with the managerial communication issues they will face as future business professionals.
INTRODUCTIONvi
I COMMUNICATION STRATEGY
2(32)
Communicator Strategy
4(6)
... MORE
Audience Strategy
10(8)
Message Strategy
18(5)
Channel Choice Strategy
23(6)
Culture Strategy
29(3)
Strategy Checklist
32(1)
Guide to the Guide
33(1)
II WRITING: COMPOSING EFFICIENTLY
34(14)
Composing Under Normal Circumstances
36(8)
Composing Under Special Circumstances
44(4)
III WRITING: MACRO ISSUES
48(18)
Document Design for "High Skim Value"
50(7)
Structural Signposts for Linkage
57(5)
Effective Paragraphs or Sections
62(4)
IV WRITING: MICRO ISSUES
66(18)
Editing for Brevity
68(6)
Choosing a Style
74(8)
Writing Checklists
82(2)
V SPEAKING: VERBAL STRUCTURE
84(24)
Tell/Sell Presentations
86(5)
Questions and Answers
91(4)
Consult/Join Meetings
95(9)
Special Speaking Situations
104(4)
VI SPEAKING: VISUAL AIDS
108(34)
Designing the Presentation as a Whole
110(6)
Designing Each Individual Chart
116(16)
Choosing Visual Aid Equipment
132(4)
Using Visual Aids Effectively
136(6)
VII SPEAKING: NONVERBAL SKILLS
142(20)
Tel/Sell Nonverbal Skills
144(12)
Consult/Join Nonverbal Skills
156(4)
Speaking Checklists
160(2)
APPENDIX A Formats for Memos, Reports, and Letters162(8)
APPENDIX B Unbiased Language170(3)
APPENDIX C Grammar and Usage173(6)
APPENDIX D Punctuation179(6)
BIBLIOGRAPHY185(4)
INDEX189

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