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| PART I Understanding Marketing and the Marketing Management Process | 1 | (66) | |||
| 1 | (33) | |||
| 34 | (33) | |||
| PART II Analyzing Marketing Opportunities | 67 | (110) | |||
| 67 | (34) | |||
| 101 | (37) | |||
| 138 | (39) | |||
| PART III Developing Marketing Strategy and the Marketing Mix | 177 | (334) | |||
| 177 | (40) | |||
| 217 | (42) | |||
| 259 | (28) | |||
| 287 | (39) | |||
| 326 | (39) | |||
| 365 | (35) | |||
| 400 | (38) | |||
| 438 | (35) | |||
| 473 | (38) | |||
| PART IV Extending Marketing | 511 | ||||
| 511 | (32) | |||
| 543 | ||||
| Appendices | A1 | ||||
| Appendix 1 Marketing Arithmetic | A1 | (7) | |||
| Appendix 2 Careers in Marketing | A8 | ||||
| Glossary | G1 | ||||
| Endnotes | N1 | ||||
| Video Cases | C1 | ||||
| Credits | CR1 | ||||
| Indices | I1 |