Chapter 4: Maintaining Good Government Relations and Business Ethics

PART II-How To Plan And Organize A Business

Chapter 5: Becoming the Owner of a Small Business

Chapter 6: Planning, Organizing and Managing a Small Business

Chapter 7: How to Obtain the Right Financing for Your Business

PART III-How To Market Goods and Services

Chapter 8: Developing Marketing Strategies

Chapter 9: Promoting and Distributing

PART IV-How To Organize, Manage and Operate the Business

Chapter 10: How to Obtain and Manage Human Resources and Diversity in Small Companies

Chapter 11: How to Maintain Good Relationships with Your Employees and Their Representatives

Chapter 12: Obtaining and Laying Out Operating Facilities

Chapter 13: Purchasing, Inventory, and Quality Control

PART V-Basic Financial Planning and Control

Chapter 14: Basic Financial Planning

Chapter 15: Budgeting and Controlling Operations and Taxes

Chapter 16: Using Computer Technology in Small Businesses

Chapter 17: Risk Management, Insurance, and Crime Prevention

Workbook for Developing a Successful Business Plan

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