Interpersonal Conflict
ISBN: 9780073385136 | 0073385131
Edition: 8thFormat: Paperback
Publisher: McGraw-Hill Humanities/Social Sciences/Languages
Pub. Date: 1/12/2010
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Interpersonal Conflict explains the key dynamics of personal conflicts that we all face.
Written for courses such as Communication and Conflict, Interpersonal Conflict, Conflict Management, Conflict and Negotiation, and Conflict in Personal Relationships, this textbook examines the central principles of effective conflict management in a wide variety of contexts--from romantic relationships to the workplace.
Its combination of up-to-date research and examples gives students a theoret... MORE
| Preface | |
| Acknowledgements | |
| Conflict Components | |
| The Nature of Conflict | |
| Perspectives on Conflict | |
| Interests and Goals | |
| Power in Conflict | |
| Styles and Tactics | |
| Intervention | |
| Emotions in Conflict | |
| Mapping Your Conflicts | |
| Interpersonal Negotiation |
