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| Introduction | |
| The Exceptional Manager: What You Do, How You Do It | |
| Management Theory: Essential Background for the Successful Manager | |
| The Environment of Management | |
| The Manager’s Changing Work Environment & Responsibilities | |
| Global Management: Managing Across Borders | |
| Planning | |
| Planning: The Foundation of Successful Management | |
| ... MORE | |
| Individual & Group Decision Making: How Managers Make Things Happen | |
| Organizing | |
| Organizational Culture, Structure, & Design: Building Blocks of the Organization | |
| Human Resource Management: Getting the Right People for Managerial Success | |
| Organizational Change & Innovation: Life-Long Challenges for the Exceptional Manager | |
| Leading | |
| Managing Individual Differences & Behavior | |
| Motivating Employees: Achieving Superior Performance in the Workplace | |
| Groups & Teams: From Conflict to Cooperation | |
| Power, Influence, & Leadership: From Becoming a Manager to Becoming a Leader | |
| Interpersonal & Organizational Communication | |
| Control | |
| Control: Techniques for Enhancing Organizational Effectiveness Epilogue: The Future of Management and the Keys to Your Managerial Success | |
| Appendix: The Project Planner’s Toolkit: Flowcharts & Gantt Charts | |
| Table of Contents provided by Publisher. All Rights Reserved. |