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| Prologue: Theory of Oral Communication | |
| The Fundamentals of Communication | |
| Making Ourselves Understood | |
| Communication Models | |
| The Audience | |
| Preparing to Meet the Audience | |
| The Communication Process | |
| The Audience | |
| The Message | |
| The Speaker | |
| Value to the Speaker | |
| ... MORE | |
| Getting Started | |
| Preparing to Meet the Audience | |
| Receiving an Invitation to Speak | |
| Logistics | |
| Demographics | |
| Adapting Your Speech to the Audience | |
| Particular Interests | |
| Possible opposition | |
| Political Perspective | |
| Religious Influences | |
| Cultural Differences | |
| The Relevance Factor | |
| Stepping into the Listeners’ Shoes | |
| Speaking So That People Will Listen | |
| Gain the Attention | |
| Have a Clear Purpose | |
| Emphasize key Words and Points | |
| Provide Connecting Phrases | |
| Build Attention Features | |
| Ease the Strain of Listening | |
| Penetrate Stereotyped Notions | |
| Observe the Time Limit | |
| Respect for the Audience / The Audience’s Bill of Rights | |
| Finding Common Ground | |
| Connecting with the Audience | |
| Framing the Issue | |
| Avoiding Divisiveness | |
| Basic Agreement | |
| Qualified Meaning of Common Ground | |
| Positive Results | |
| The Audience in a Pluralistic Society | |
| Diverse Perceptions of Communication Skills | |
| Learning About Yourself and Others | |
| Common Characteristics | |
| The Cultural Effects of Diversity | |
| Diversity in the Workplace | |
| Social Implication of Diversity | |
| The Speaker’s Dilemma | |
| Overcoming Cultural Barriers | |
| The Challenge of Pluralism | |
| Listening and Reacting | |
| Choosing to Listen | |
| Listening Models | |
| Learning to Listen | |
| Forming Good Listening Habits | |
| Feedback to the Speaker | |
| Listening Passively | |
| Listening Actively | |
| Comprehensive Listening | |
| Obstacles to Listening | |
| Critical Listening | |
| Listening for Faulty Reasoning | |
| Retention and Access | |
| Semantics of Listening and Reacting | |
| Levels of Abstraction | |
| Semantic Reactions | |
| Shaping Perception | |
| Intentional Choice of Words | |
| The Message | |
| The Topic, Purpose, and Content of the Speech | |
| The Topic | |
| Appropriateness | |
| Complexity | |
| Significance | |
| Scope | |
| The General Purpose | |
| The Speech to Inform | |
| The Speech to Persuade | |
| The Speech to Motivate | |
| The Speech to Entertain | |
| Combinations | |
| The Content | |
| Using the Internet | |
| Taking Notes | |
| Forms of Support | |
| Definition of Terms | |
| Specific Instances | |
| Controlled Studies | |
| Statistical Data | |
| Testimonial Evidence | |
| Interest Grabbers | |
| Selecting Your Material | |
| Organizing and Outlining | |
| The Need to be Organized | |
| The Value of an Outline | |
| The Basic Structure | |
| The Introduction | |
| Attention Statement | |
| Purpose Statement | |
| Giving Focus to the Subject | |
| Phrasing the Purpose Statement | |
| The Presummary | |
| The Body of the Speech | |
| Main Headings | |
| Supporting Information | |
| Transitions | |
| The Conclusion | |
| Summary | |
| Reinforcing the Thesis | |
| Quotation | |
| Finished Outline | |
| The Speech to Inform | |
| The Qualities of Exposition | |
| The Focus Makes It Your Own | |
| Being Familiar with your Subject | |
| Speaking Opportunities | |
| Topics for the Speech to Inform | |
| Taking a Neutral Position | |
| Priming the Audience’s Interest | |
| Helping to Inform the Voter | |
| Instant Speech | |
| Speaking in the Business World | |
| Training Specialist | |
| Speaking to a Committee | |
| The Informative Presentation | |
| Thinking and Reasoning | |
| Critical Thinking | |
| Selective Learning | |
| Examining Beliefs | |
| Testing What You Read and Hear | |
| Learning What You Need to Know | |
| Interpreting Information and Drawing | |
| Conclusions | |
| The Inductive Process | |
| Signs and Causes | |
| The Deductive Process | |
| Discovering What You Believe | |
| the Speech to Persuade | |
| The Persuasive Message | |
| The Inherent Qualities of Persuasion | |
| Modes of Proof | |
| Taking a Position | |
| Status Quo | |
| Conflicting Beliefs | |
| Persuasive Information | |
| Constructing and Argumentative Case | |
| Advancing a Claim | |
| Using Evidence to Support a Claim | |
| Providing a Warrant to Reinforce Evidence | |
| Forming a Thesis | |
| Facing Opposition | |
| Emotional Appeals | |
| Shared Values | |
| Personal Integrity / Credibility of the Speaker | |
| The Speaker | |
| The Speaker's Frame of Mind | |
| Desire to be Heard | |
| Thorough Preparation | |
| Techniques to Relieve Anxiety | |
| Creating a New Self-Image | |
| Self-esteem | |
| Message to Ourselves | |
| Changing our Self-perception | |
| Self-regulating Mechanism | |
| Comfort zones | |
| Making Adjustments | |
| Imprinting the New Image | |
| Convincing Yourself | |
| Rewards of Speaking | |
| Delivering the Message | |
| The Use of Language | |
| Words and their Meaning | |
| Offensive Language | |
| Modes of Delivery | |
| Impromptu Speaking | |
| The Fully Scripted Speech | |
| Speaking Extemporaneously | |
| The Dimensions of the Message | |
| Primary Message | |
| Auxiliary Messages | |
| Secondary Messages | |
| Nonverbal Communication | |
| Vocal Communication | |
| Emphasizing Key Points | |
| Repetition | |
| Pointer Phrase | |
| Oratorical Emphasis | |
| Visual Reinforcement | |
| Responding to Questions | |
| Know Your Subject | |
| Anticipate Questions | |
| Direct Answers to the Whole Audience | |
| Be Succinct | |
| Encourage Involvement | |
| Maintain Control | |
| Know When to Stop | |
| The Power of Visuals | |
| PowerPoint | |
| Do it Right | |
| Practice, Practice, Practice | |
| High Stakes Presentation | |
| Speaking to a Specific Audience | |
| The Tools of the Trade | |
| What Visuals Can Accomplish | |
| Making It Happen with Visual Aids | |
| Projecting Images | |
| Plain and Simple Visuals | |
| Desktop Visuals | |
| Microphones and Cameras | |
| Public Address Systems | |
| Radio Microphones | |
| Television Cameras | |
| Putting it All Together | |
| Meeting Ethical Standards | |
| Telling It Like It Is | |
| Values Clarification | |
| Applying Your Own Ethics | |
| Ethical Standards at Risk | |
| Political Ethics | |
| Avoiding Plagiarism | |
| Sophistry | |
| Civil Disobedience | |
| Social Contracts | |
| The Value of Ethical Conduct | |
| The Speaker's Code of Ethics | |
| Moral Questions | |
| Reason is the Ultimate Ethic | |
| Appendix: Speaking Opportunities | |
| Table of Contents provided by Publisher. All Rights Reserved. |