CAP Parts 1-4 Exam Flashcard Study System uses repetitive methods of study to teach you how to break apart and quickly solve difficult test questions on the Certified Administrative Professional Exam. Study after study has shown that spaced repetition is the most effective form of learning, and nothing beats flashcards when it comes to making repetitive learning fun and fast. Our flashcards enable you to study small, digestible bits of information that are easy to learn and give you exposure to the different question types and concepts. CAP Parts 1-4 Exam Flashcard Study System covers: Part 1 - Office Systems and Technology: Information Processing Cycle, Mainframe Computers, Telecommunication Processors, Telephone Services and Features, Computer Networks, Network Topologies, Computer Conferences and Chat Rooms, Communication Tools, Coordination Tools, Search Engines and Information Systems, Intentional Threats to Computers, E-Commerce Security, Systems Life Cycle, Types of User Interface, Databases, Operations Applications, Software Procurement, Spreadsheets, Types of Secondary Storage, Panel Folding, Binding Processes, Planning an Office, Ergonomics, Lighting and Sound Control, Types of System Analyses, Typesetting and Digital Duplicating, Desktop Publishing, Electronic Commerce; Part 2 - Office Administration: Record Cycle Steps, Business Reports and Forms, Card Systems, Filing Arrangements, Electronic Records Systems, Retrieval Systems, Protecting File Integrity, Records Managers, Forms Management Factors, Filing Rules, Geographic and Subject Filing Systems, Verbal Communication Skills, Voice Mail, Cell Phone Etiquette, Listening Sequence, Nonverbal Communication and Body Language, Company-Sponsored Conferences, Planning Conventions, Visual Presentations, In-House Research Services, Business Writing, and much more...