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Annual Editions : Management 04/05

ISBN: 9780072874419 | 0072874414
Edition: 12th
Format: Paperback
Publisher: McGraw-Hill/Dushkin
Pub. Date: 11/13/2003

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SummaryTable of Contents
This updated twelfth edition of public press articles explores the dynamics of management in today's business environment; planning; organizing; directing; controlling; staffing and human resources; and perspectives and trends. This title is supported by the student Web site, www.dushkin.com/online providing study support and tools and links to related Web sites
To the Readeriv
Topic Guidexi
Selected World Wide Web Sitesxvi
UNIT 1 Managers, Performance, and the Environment
Un... MORE
xviii
Part A. Management
The Manager's Job: Folklore and Fact
3(9)
Henry Mintzberg
Part B. Management Skills, Roles, and Performance
Why Companies Fail
12(7)
Ram Charan
Jerry Useem
If You Think You're Hard Enough
19(4)
Stefan Stern
Part C. The Environment
Spotting Patterns on the Fly
23(6)
David Sibley
Julia Yoshida
Restoring Public Confidence in American Business
29(9)
Murray Weidenbaum
Robin Hood; Exercise: Managerial Development
34(2)
UNIT 2 Planning
Unit Overview
36(2)
Part A. Management Classic
A New Look at Managerial Decision Making
38(10)
Victor H. Vroom
Part B. Decision Support Systems
Management Accounting Master: Closing the Gap Between Managerial Accounting and External Reporting
48(10)
Soeren Dressler
Part C. Strategic Analysis
Michael Porter: What Is Strategy?
58(3)
Six Priorities That Make a Great Strategic Decision
61(4)
Mary Burner Lippitt
The Americanization of Toyota
65(7)
The Fairfax County Social Welfare Agency; Exercise: NASA
68(2)
UNIT 3 Organizing
Unit Overview
70(2)
Part A. Management Classic
Classifying the Elements of Work
72(9)
Frank B. Gilbreth
Lillian M. Gilbreth
Part B. Elements of Organization
Beyond Empowerment: Building a Company of Citizens
81(5)
Brook Manville
Josiah Ober
Part C. Designing and Changing the Organization
Creating a Learning Organization
86(3)
Neal McChristy
The Change-Capable Organization
89(9)
Patricia A. McLagan
Resistance to Change; Exercise: Organizing
94(2)
UNIT 4 Directing
Unit Overview
96(2)
Part A. Management Classic
The Abilene Paradox: The Management of Agreement
98(10)
Jerry B. Harvey
Part B. Leadership
The Myth of Charismatic Leaders
108(3)
Joseph A. Raelin
Part C. Performance
Effective Performance Counseling
111(2)
The Myth of Synergy
113(3)
James Surowiecki
Part D. Communication
When You Disagree With the Boss's Order, Do You Tell Your Staff?
116(6)
Carol Hymowitz
Cub Scout Pack 81; Exercise: Listening
118(2)
UNIT 5 Controlling
Unit Overview
120(2)
Part A. Management Classic
An Uneasy Look at Performance Appraisal
122(5)
Douglas McGregor
Part B. Financial Control
The Cost of Failure
127(5)
Edward S. Robins
Part C. Security
How Safe Is Your Job? The Threat of Workplace Violence
132(3)
Laurence Miller
Part D. Total Quality Management
Mail Preparation Total Quality Management
135(7)
Richard W. Pavely
Evaluation of Organizational Effectiveness; Exercise: Win as Much As You Can!
138(2)
UNIT 6 Staffing and Human Resources
Unit Overview
140(2)
Part A. Management Classic
Management Women and the New Facts of Life
142(7)
Felice N. Schwartz
Part B. Developing Human Resources
Who Are You Really Hiring?
149(4)
Shari Caudron
Secrets of Finding and Keeping Good Employees
153(5)
Jim Sirbasku
Part C. Maintaining an Effective Workforce
Pay It Forward
158(7)
Patricia K. Zingheim
Jay R. Schuster
The ``Homes'' Is Where the Union Is; Exercise: Assumptions About People at Work
160(2)
UNIT 7 Perspectives and Trends
Unit Overview
162(3)
Part A. Management Classic
The Discipline of Innovation
165(6)
Peter F. Drucker
Part B. The Multinational Corporation
American Corporations: The New Sovereigns
171(3)
Lawrence E. Mitchell
The Need for a Corporate Global Mind-Set
174(8)
Thomas M. Begley
David P. Boyd
Part C. Corporate Culture
Helping Organizations Build Community
182(4)
Tracy Mauro
Part D. Ethics and Social Responsibility
Ensuring Ethical Effectiveness
186(5)
Randy Myers
The Competitive Advantage of Corporate Philanthropy
191(12)
Michael E. Porter
Mark R. Kramer
Who Cares Wins
203(4)
Stephen Cook
Part E. Small Business and Enterpreneurship
Determining the Strategies and Tactics of Ownership Succession
207(2)
James Ahern
Part F. The War on Terror
Hearts, Minds, and the War Against Terror
209(7)
Joshua Muravchik
The Trip to Denver; Exercise: The Resume---A Career Management Tool
214(2)
Index216(3)
Test Your Knowledge Form219(1)
Article Rating Form220

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