Tested in hundreds of classrooms, this text is a student favorite that brings eight classical models of decision making to life, creating useful tools in developing strategies to solve real-life problems. The frameworks include; classical, administrative, incremental, mixes scanning, political, and garbage can models as well as two models of shared decision making. After illustrating the use of these decision-making models to analyze and develop solution strategies, students have the opportunity to explore about fifty actual cases to build their own analyses and solution strategies. New to this edition: New, contemporary cases throughout the text provide students with the opportunity to learn from and deal with the most current issues in schools such as violence, curriculum issues, participative management, sexual harassment, and accountability. Higher education cases have been added to broaden the scope of the book in response to the emphasis on Higher Education in many schools. An analysis of mindful organizational structures is provided. Discussion of decision-making heuristics is incorporated to emphasize student analysis. The final chapter encourages cooperative learning by incorporating a comprehensive case study to be handled as a group project.