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Administrative Office Management

ISBN: 9780538711272 | 0538711272
Edition: 11th
Format: Hardcover
Publisher: Thomson Learning
Pub. Date: 5/1/1995

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SummaryTable of Contents
Provides a strong management-based background using a humanistic approach for managing and supervising staff in an office environment. The text presents basic principles of management, problem solving, system thinking, productivity evaluation, and technology applications throughout. Used as handbook for managers and supervisors. It features a workbook containing applications for use with spreadsheet and database software which simulates on-the-job office management experiences, projects, and comprehensive cases.
... MORE
Part One Developing Basic Concepts in Administrative Office Management1(129)
Managing Offices in Our Global Economy
2(24)
Applying Basic Management Principles
26(29)
Developing Problem-Solving Skills
55(27)
Administering Office Systems
82(23)
Communicating in the Office
105(24)
Part Two Managing a Culturally Diverse Workforce129(192)
Recruiting and Orienting the Workforce
130(28)
Supervising the Office Staff
158(26)
Training, Appraising, and Promoting Office Personnel
184(28)
Analyzing Office Jobs
212(26)
Administering Office Salaries
238(24)
Providing Employee Benefits
262(25)
Examining Workplace Issues
287(34)
Part Three Managing Administrative Services321(250)
Managing Office Space
322(34)
Planning an Ergonomically Sound Office Environment
356(28)
Selecting Office Furniture and Equipment
384(23)
Automating the Office
407(33)
Understanding Text/Word Processing Systems
440(31)
Distributing Information: Telecommunication and Mailing Systems
471(35)
Managing Records
506(37)
Managing Microimage and Reprographic Systems
543(28)
Part Four Controlling Administrative Services571(86)
Improving Administrative Office Systems
572(31)
Improving Office Productivity
603(31)
Budgeting Administrative Expenses
634(23)
Glossary657(26)
Index683

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