500 Letters for Difficult Situations : Easy-to-Use Templates for Challenging Communications
ISBN: 9781440500770 | 1440500770
Format: PaperbackPublisher: Adams Media Corp
Pub. Date: 6/10/2010
Why Rent from Knetbooks?
Because Knetbooks knows college students. Our rental program is designed to save you time and money. Whether you need a textbook for a semester, quarter or even a summer session, we have an option for you. Simply select a rental period, enter your information and your book will be on its way!
Top 5 reasons to order all your textbooks from Knetbooks:
- We have the lowest prices on thousands of popular textbooks
- Free shipping both ways on ALL orders
- Most orders ship within 48 hours
- Need your book longer than expected? Extending your rental is simple
- Our customer support team is always here to help
Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you'll find letters to guide you through the most challenging communications, including how to: Express sympathy for the bereaved Explain why a relationship isn't working Offer condolences for those who are going through a divorce Give a notice of termination from employment Reprimand an employee for poor performance 500 Letters for Difficult Situations ensures that you know what to say and how to say it.
| Introduction | p. ix |
| Person to Person | p. 1 |
| Sympathy and Condolences | p. 3 |
| Health issues | p. 8 |
| Final Arrangements | p. 15 |
| Family Affairs | p. 21 |
| Family Matters | p. 22 |
| Money and Possessions | p. 27 |
| Friends and Neighbors | p. 35 |
| Neighborhood Issues | p. 36 |
| Helping Friends | p. 47 |
| ... MORE | p. 56 |
| Social Engagements | p. 62 |
| Personal Business | p. 71 |
| Money Contracts, and Credit Cards | p. 72 |
| Disputes and Complaints | p. 84 |
| About the Service We Received | p. 91 |
| About the Product | p. 103 |
| Dealing with a Store | p. 109 |
| Traveling About | p. 114 |
| Landlords and Real Estate | p. 121 |
| Community Organizations | p. 131 |
| Membership Matters and Events | p. 132 |
| Fundraising, Donations, and Volunteers | p. 141 |
| School Days | p. 153 |
| Church Business | p. 165 |
| Politics and Government | p. 169 |
| Political Intrigue | p. 170 |
| Government Affairs | p. 176 |
| Business | p. 183 |
| Dear Boss | p. 184 |
| Employee to Employee | p. 189 |
| Money Matters | p. 193 |
| Customer Service | p. 200 |
| Hiring and References | p. 205 |
| Employee Affairs | p. 213 |
| Workday Matters | p. 223 |
| Firings, Layoffs, and Cutbacks | p. 230 |
| Index | p. 239 |
| Table of Contents provided by Ingram. All Rights Reserved. |
Corey Sandler is the author of more than 160 books on business, travel, and computer topics, including 1001 Letters for All Occasions and 1001 Business Letters for All Occasions. He has served as the editor-in-chief of two national magazines and as a correspondent for the Associated Press and Gannett Newspapers. He has appeared on The Today Show, CNN, Fox Morning, and dozens of local radio and television shows. He has college degrees in journalism and psychology. He lives in Nantucket, MA.
Janice Keefe is the coauthor of Performance Appraisals That Work and Performance Appraisal Phrase Book. She lives in Nantucket, MA.
Janice Keefe is the coauthor of Performance Appraisals That Work and Performance Appraisal Phrase Book. She lives in Nantucket, MA.
Please wait while this item is added to your cart...
