9781440500770

Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you'll find letters to guide you through the most challenging communications, including how to: Express sympathy for the bereaved Explain why a relationship isn't working Offer condolences for those who are going through a divorce Give a notice of termination from employment Reprimand an employee for poor performance 500 Letters for Difficult Situations ensures that you know what to say and how to say it.

Corey Sandler is the author of more than 160 books on business, travel, and computer topics, including 1001 Letters for All Occasions and 1001 Business Letters for All Occasions. He has served as the editor-in-chief of two national magazines and as a correspondent for the Associated Press and Gannett Newspapers. He has appeared on The Today Show, CNN, Fox Morning, and dozens of local radio and television shows. He has college degrees in journalism and psychology. He lives in Nantucket, MA.
Janice Keefe is the coauthor of Performance Appraisals That Work and Performance Appraisal Phrase Book. She lives in Nantucket, MA.

Introduction	p. ix
Person to Person	p. 1
Sympathy and Condolences	p. 3
Health issues	p. 8
Final Arrangements	p. 15
Family Affairs	p. 21
Family Matters	p. 22
Money and Possessions	p. 27
Friends and Neighbors	p. 35
Neighborhood Issues	p. 36
Helping Friends	p. 47
About the Children	p. 56
Social Engagements	p. 62
Personal Business	p. 71
Money Contracts, and Credit Cards	p. 72
Disputes and Complaints	p. 84
About the Service We Received	p. 91
About the Product	p. 103
Dealing with a Store	p. 109
Traveling About	p. 114
Landlords and Real Estate	p. 121
Community Organizations	p. 131
Membership Matters and Events	p. 132
Fundraising, Donations, and Volunteers	p. 141
School Days	p. 153
Church Business	p. 165
Politics and Government	p. 169
Political Intrigue	p. 170
Government Affairs	p. 176
Business	p. 183
Dear Boss	p. 184
Employee to Employee	p. 189
Money Matters	p. 193
Customer Service	p. 200
Hiring and References	p. 205
Employee Affairs	p. 213
Workday Matters	p. 223
Firings, Layoffs, and Cutbacks	p. 230
Index	p. 239
Table of Contents provided by Ingram. All Rights Reserved.

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Amazon no longer offers textbook rentals. We do!

500 Letters for Difficult Situations

500 Letters for Difficult Situations

1440500770

Summary

Author Biography

Table of Contents

Supplemental Materials

Write a Review