RENT TEXTBOOKS

by: Biech, Elaine

ISBN: 9780470592373 | 0470592370

The Leader in Resources for Training & HR Professionals for the Past Four DecadesThe challenges of organizational consulting are ongoing. To stay on top of the game, consultants need access to the latest thinking in the field, cutting-edge approaches and techniques from practicing consultants, organizational systems experts, and academics.The 2011 Pfeiffer Consulting Annual is a ready-made toolkit of ideas, methods, techniques, and models that assist and support your work as an internal or external organizational consultant. The Annual addresse... MOREs the broad range of topics that are of most interest to professionals in the field. The materials provide highly accessible means of interacting with a diverse variety of systems and processes-from collaborative work systems and executive coaching to strategic planning and organizational development.This year's Annual presents a "organizational dynamics" theme. The contributions to The Annual focus on organizational dynamics and include information on team building, leadership, communication, and problem solving.The volume includes a variety of tools. For example, Experiential Learning Activities (ELAs) are the mainstay of the Annual and cover a broad range of consulting topics. The activities are presented as complete and ready-to-use designs for working with groups: facilitator instructions and all necessary handouts and participant materials are included. Check out the ELAs by several well-known consultants including David Piltz and Jim Eicher.The Inventories, Questionnaires, and Surveys section includes tools for measuring team effectiveness, determining corporate responsibility and scale of intellectual capital for organizations.The articles section presents the best current thinking about workplace communications. Jan M. Schmuckler and James Eicher have contributed must-read articles.Year after year, the Consulting edition of the Pfeiffer Annual has provided thousands of trainers, consultants, facilitators, and managers with up-to-date information and tools to help make organizations more effective. Find out how other practitioners are improving organizations day by day: delve into the indispensable 2011 Pfeiffer Consulting Annual. You will understand why it is the best and most reliable source for practical, professional, performance-boosting tools and fresh ideas.

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The Pfeiffer Annuals provide a source of new ideas and proven solutions contributed by practitioners, subject matter experts and consultants from the field of human resource development. The materials--articles, experiential learning activities and instruments--can be fully reproduced for training purposes from the accompanying CD-ROM.

Website Contents.

Preface.

The Difference Between Training and Consulting: Which Annual to Use?

Introduction to The 2011 Pfeiffer Annual: Consulting.

Experiential Learning Activities.

Introduction to the Experiential Learning Activities Section.

Experiential Learning Activities Categories.

Signatures and Shoes: Breaking the Ice (Mahaveer Jain).

**Multicultural Environments: Sharing Emotions (Shruti Jain and Kriti Swarup).

Heroes: Exploring Who We Are (Ashley L. Foreman).

What's the Big Idea... MORE? Generating Alternatives (Frank A. Prince).

Elementary, My Dear Watson: Finding the Answer (Richard T. Whelan).

**Add, Revise, Delete: Building Agreement (David Piltz).

**The Strategic Handoff: Closing the Execution Gap (James Eicher).

**Team Guidelines: Establishing Group Norms (Beverly J. Bitterman).

Balloon Tower: Building Innovation and Collaboration (Rob Fletcher).

The Star Team! Determining Team Values (Cher Holton).

Scavenger Hunt: Developing the Team (Kay Hubbard and Ingrid E. Winters).

**Organizational Dynamics: Enhancing Global Team Effectiveness (Charlotte S. Waisman and Linda M. Bedinger).

Meet and Greet: Creating a Community (Robert Alan Black).

**Networks at Play: Practicing Organizational Communication (Maya Townsend).

**Competing Values Framework: Learning About Organizational Culture (Richa Awasthy).

What Did You Expect? Managing Change (Dennis E. Gilbert).

Editor's Choice.

Introduction to the Editor's Choice Section.

Strengths, Weaknesses, Opportunities, Threats: Facilitating a SWOT Analysis (Kris Downing).

Drug Rehabilitation Stakeholder Partnership Programs (Peter R. Garber and Lauren J. Garber).

Inventories, Questionnaires, and Surveys.

Introduction to the Inventories, Questionnaires, and Surveys Section.

**Organization Ethical Climate Self-Assessment (Terry Newell).

**Competitive Intelligence Scale for Organizations (CISO) (Sacip Toker and James L. Moseley).

Articles and Discussion Resources.

Introduction to the Articles and Discussion Resources Section.

Creating a Culture of Dreams Leads to Unparalleled Organizational Success (Jeri T. Denniston).

Are You Change Ready? (Lawrence Polsky and Antoine Gerschel).

**Encouraging Innovation: The Role of Leaders (Jan M. Schmuckler).

**Building Effective Communities: Defining Community and How to Build It Within Your Organization (Allison M. Lizzadro, Susan B. Cain, and Tim Buividas).

**The Execution Gap: Seven Questions You Must Ask (James Eicher).

Essentials of Group Presentations (Shruti Jain and Kriti Swarup).

**Creating and Leading Effective Virtual Teams (Diane M. Gayeski).

**Positive Team Coaching (Kathy Harman).

Harnessing the Potential of Organization Development (Avinash Kumar Srivastav).

The Magic of Dialogue: Empowering the Client (Mohandas Nair).

**Using Experiential Learning to Implement Organizational Change (Travis L. Russ).

**Leading a Service Culture (Susan J. Hoekstra).

Contributors.

Contents of the Companion Volume, The 2011 Pfeiffer Annual: Training.

Pfeiffer Publications Guide.

**Organizational Dynamics Topics.

Elaine Biech is president and managing principal of ebb associates, inc, a strategic implementation, leadership development, and experiential learning consulting firm. She is the coauthor, with James Kouzes and Barry Posner, of A Coach's Guide to Developing Exemplary Leaders and the author of over two dozen books and articles including Training for Dummies.