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101 Quick Tips: Create a Great Customer Experience: Build Loyalty, Increase Profits!

ISBN: 9780143008873 | 0143008870
Format: Paperback
Publisher: Penguin Group USA
Pub. Date: 7/8/2009

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101 Quick Tips: Create a Great Customer Experience brings together two of the most respected and accomplished customer service exponents in New Zealand. This is top tips for communication, acquiring and maintaining customers and promoting excellence within your organisation.


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