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| Preface | p. ix |
| Introduction | p. 1 |
| Understand the Role of the Trainer | p. 7 |
| Align Training to Improve Your Organization's Bottom Line | p. 25 |
| Use Adult Learning Principles to Design and Deliver Training | p. 35 |
| Prepare to Succeed and Be Credible | p. 49 |
| Create a Safe and Engaging Learning Environment | p. 67 |
| Facilitate Effectively-Learning Is About Active Engagement | ... MOREp. 79 |
| Present Like a Pro-Presentation Is Key | p. 93 |
| Make It Interesting-Use Lively Openings, Transitions, and Powerful Closings | p. 115 |
| Don't Forget Classic Techniques That Enhance Learning | p. 135 |
| Get Involved-Helping Others Learn Is Fun and Rewarding | p. 151 |
| Conclusion: Continuing Your Journey | p. 167 |
| Resources for Trainers | p. 171 |
| Index | p. 187 |
| About the Author | p. 193 |
| Table of Contents provided by Ingram. All Rights Reserved. |