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|Understand the Role of the Trainer||p. 7|
|Align Training to Improve Your Organization's Bottom Line||p. 25|
|Use Adult Learning Principles to Design and Deliver Training||p. 35|
|Prepare to Succeed and Be Credible||p. 49|
|Create a Safe and Engaging Learning Environment||p. 67|
|Facilitate Effectively-Learning Is About Active Engagement... MORE||p. 79|
|Present Like a Pro-Presentation Is Key||p. 93|
|Make It Interesting-Use Lively Openings, Transitions, and Powerful Closings||p. 115|
|Don't Forget Classic Techniques That Enhance Learning||p. 135|
|Get Involved-Helping Others Learn Is Fun and Rewarding||p. 151|
|Conclusion: Continuing Your Journey||p. 167|
|Resources for Trainers||p. 171|
|About the Author||p. 193|
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